Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited December 20, 2021

We recently used it with a return, and it has been ok. I´ve had some doubts about the process, and their customer service has always been fast and efficient.

Neutrall Life
United States
6 months using the app
AfterShip replied November 4, 2021

Thanks for your kind words.

Please take your time and check the features & functionality of ReturnsCenter platform.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team

Edited October 28, 2021

I like how the AfterShip App manages returns, accessibility, support and also the store credit feature.

LUXE FUEGO
United Kingdom
6 months using the app
January 23, 2018

This is a fantastic app! So far we love it. It is a win-win for us and the customer. It saves time and frustration of going back and forth via email or on the phone. Plus, it is user-friendly and customers love that.

Wt St Com
United States
6 months using the app
January 26, 2021

Looks like everything works and is a must have for a clothing store, very happy with the way it works.

Our Little Bears
Canada
6 months using the app
February 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

FIX LINENS
United States
6 months using the app
September 23, 2022

The app is good,and their support is always in time,it's very helpful for our store.I will recommend this app to others.

Solado EU
Hong Kong SAR
6 months using the app
Edited August 2, 2021

Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.

Mungo & Maud
United Kingdom
6 months using the app
July 16, 2017

Fantastic freebie from AfterShip and a perfect icing on the cake to go alongside AfterShip Shipment tracking app :)

Gogglehunt
Pakistan
6 months using the app
March 3, 2022

Amazing solution for your online store! It helps to extend your store functionality such as return requests and shipping management.

Kinky Spot
Cyprus
6 months using the app
November 15, 2017

AfterShip Returns Center has made complicated delivery updates a thing of the past. Not only can customers effortlessly track their orders on your website, they can be redirected to your website from AfterShip's delivery update emails, which will increase your sales. I highly recommend AfterShip, because it's quick to setup and gets the job done!

Beardsandstickers Com
United States
6 months using the app