AfterShip Returns

AfterShip Returns

Free plan available
Rating (4.7)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

February 28, 2017

Languages

English, German, French, Spanish, and Italian

Works with

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Pricing

Free

Free to install

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23/month

or $228/year and save 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59/month

or $588/year and save 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • Multilingual return pages
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239/month

or $2,388/year and save 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Flexible auto-refund options
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Free to install

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23/month

or $228/year and save 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59/month

or $588/year and save 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • Multilingual return pages
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239/month

or $2,388/year and save 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Flexible auto-refund options
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2,215 reviews

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It's praised for its intuitive interface, seamless Shopify integration, and time-saving return handling. The customer service team is noted for their prompt and efficient support. Features like bonus credit incentive, self-help exchange, and customizable returns page and emails are well-received. However, some advanced features are only available in the premium plan.

January 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Paul Aarrington Denim Studio
United States
Almost 6 years using the app
January 25, 2024

Super great customer service!

The Bruce Francois Store
United States
Over 3 years using the app
January 29, 2024

Very good customer service!

ecologyst
Canada
Over 3 years using the app

About this app

Launched

February 28, 2017

Languages

English, German, French, Spanish, and Italian

Works with

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Built by AfterShip & Automizely

About AfterShip & Automizely

4.9 average rating

12 years building apps for the Shopify App Store

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Support

Send a message

support@returnscenter.com

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