REVIEWS.io Product Reviews
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.5 (733)
- Developer
- Reviews.io
Featured images gallery
Collect and display product reviews and UGC. Use social proof to increase traffic and conversions.
Turn social proof into a vehicle for growth with REVIEWS.io. Collect product reviews on autopilot, including photo and video reviews. Turn your product reviews into conversion opportunities with on-brand widgets for your Shopify store, social media, and email campaigns. Improve both organic and paid performance on Google by integrating your star ratings. REVIEWS.io has been helping Shopify merchants get closer to their customers for more than a decade, and is proudly a part of clearer.io.
- Showcase reviews & UGC on your store and in marketing campaigns with 15+ widgets
- Improve performance on Google Shopping and organic search with star ratings
- Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
- Improve segmentation by collecting first-party data through Attributes & Surveys
- Maximize every product review by syndicating with third-party sales channels
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify Flow
- Klaviyo
- Gorgias
- Google Ads
- Google Shopping
- TikTok Shop (Coming Soon)
Categories
Display options
Form customization
Survey types
Submission management
Pricing
External charges may be billed by Reviews.io separately from your Shopify invoice. Learn more
FREE
Free
- 25 monthly Review Invites
- Auto review collection
- UGC - photo & video
- Basic widgets
- Tech integrations
- Email support
LAUNCH
$45 / month
- 50 monthly Review Invites
- Google Seller Ratings
- Google Rich Snippets
- Social proof banners
- Live chat support
14-day free trial
LAUNCH PLUS
$89 / month
- 500 monthly Review Invites
- Google Shopping
- Advanced Widgets
- Customizable Review Collector Page
- Walmart.com syndication
- NPS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support and effective problem-solving capabilities. They appreciate its ease of use and seamless Shopify integration, which simplifies setup and management. The app is effective in gathering customer feedback, enhancing store credibility, and potentially increasing sales. Merchants also value the customizable widgets that maintain their brand's aesthetic and the supportive onboarding process.
We are very satisfied with Reviews.io! The platform is intuitive, making it effortless to collect and manage customer reviews. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved.
Would we recommend Reviews.io? Absolutely! It’s a must-have for anyone looking to strengthen their online reputation and build trust with their audience. ✨
Thanks to the REVIEWS.io support team for their quick help in fixing my product review widget. The process was smooth, and they provided clear guidance to get everything working correctly. Appreciate the efficient support!
While Reviews.io has the potential to be a useful tool for managing online reviews, I've found it to be quite frustrating to use. Here are some of the key issues I've encountered:
Difficult to Use: The app's interface is not very intuitive, and it takes a while to understand all the features.
Shopify Integration Issues: Integrating Reviews.io with Shopify wasn't as smooth as I had hoped. I encountered several challenges during the setup process.
Limited Functionality: The app is missing some standard essential features for this tool. For example:
Lack of Integration: There are no native integrations with popular marketing platforms like Klaviyo or Nosto, limiting the ability to leverage review data for targeted campaigns.
Limited Review Moderation: Inadequate tools for effectively moderating reviews make it challenging to address negative feedback or remove inappropriate content quickly.
Poor Branding Options: The review widgets have limited customization options. Essential elements like colours and fonts are difficult to change, making maintaining a consistent brand experience across the site challenging.
Overall, I would not recommend Reviews.io to other Shopify store owners. Other apps on the market offer a more user-friendly experience and a wider range of features without requiring you to step outside of Shopify's billing system.
Would Recommend If:
You are comfortable with a complex interface and don't mind spending time figuring things out.
You don't need the app's missing features and are happy to use workarounds or third-party integrations.
I hope this review is helpful!
Hi there,
I am extremely sorry to hear that your experience with the REVIEWS.io app has been frustrating.
We take customer feedback regarding the product and customer service seriously and continuously work on improving this.
I have looked into your account to address some issues you were experiencing and it looks as though you were on one of Shopify's plans which does mean you would have limited features compared to REVIEWS.io direct plans.
We do have a direct Klaviyo & Nosto integration which was available within the 'integrations' page of your dashboard.
I can see that you did connect the Klaviyo integration and this was active.
Moderation can be requested for any review within the dashboard and the request would be sent to our Moderation team to investigate further. Unfortunately, we are unable to allow clients to remove their customer's reviews themselves, this would need to be reviewed by our team first and the review would need to go against our Terms & Conditions to be moderated.
In regards to the limited widget customisations, we offer two different types of installations - Manual Installation or App Embeds.
The App Embeds allow you to install our most popular widgets easily using drag and drop directly within your Shopify customiser.
These do, however, provide limited customisations.
To customise widgets further, we usually recommend a manual installation as it gives you further design options.
Our support team is available via live chat 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most.
If you have any further questions in the future, our team will be more than happy to assist via live chat.
Kind regards
Support
REVIEWS.io
Support
App support provided by Reviews.io.
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