Reviews (758)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting online reputation and trust, noting its effectiveness in meeting Google's star display requirements. It offers better value than competitors like Trustpilot and features an intuitive design for easy review management. Integration with Shopify is seamless, and the support team is praised for being responsive, particularly through live chat. The onboarding process is smooth with continuous support.

February 12, 2025

We are very satisfied with Reviews.io! The platform is intuitive, making it effortless to collect and manage customer reviews. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved.

Would we recommend Reviews.io? Absolutely! It’s a must-have for anyone looking to strengthen their online reputation and build trust with their audience. ✨

new.Leafpower.store
Austria
4 months using the app
May 8, 2025

I have contacted the support team several times for queries and have always received a quick response or help/support. Can recommend the tool at any time!

SUSHI BIKES
Germany
Over 2 years using the app
April 10, 2025

I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!

FC&A Store
United States
Over 7 years using the app
April 28, 2025

Been using reviews.io for over a year, really like the platform and the way it integrates. team is really good and helpful.

Solid overall, well worth it.

Luna Rae
Australia
Over 2 years using the app
March 11, 2025

Just excellent compared with previous review companies. From signing up, they have fully supported me step by step to the point where within 2 working days, I've had all my reviews imported and I'm live..

So far, and excellent company.

Bunker Mentality
United Kingdom
1 day using the app
February 10, 2025

App works well. Great for us as we are focussing on meeting google requirements for stars against shopping ads, and search listings. Team are very helpful and professional. Have helped me numerous times with any requests or coding. Highly recommend. Who needs trustpilot?!

MoverX
United Kingdom
20 days using the app
April 23, 2025

Maddox from customer support was super helpful, the design team adhered to all of our needs and solved a complex issue.

Heavins
Ireland
11 months using the app
April 16, 2025

Great fast live chat help - makes a huge difference when you're in the zone setting something up.

Aid Station
Australia
Over 1 year using the app
March 10, 2025

Eine gute App die alles relevante anzeigt und eine einfache Integration mit allen gängigen Themes hat. Vielen Dank auch an Maddox, welcher mit nochmal mit dem Code geholfen hat.

SLIMJACK
Germany
Over 2 years using the app
Edited February 24, 2025

I was short cited in my original review. I installed the app, attempted self installation, hit numerous road blocks, and became frustrated. I was immediately contacted and offered help. So far customer service seems great. I am well on my way to resolving issues. Highly recommend downloading and working with the excellent customer service team. Although the app isn’t user friendly, there’s a great support staff backing you up.

ASSORTMENT GALLERY
United States
About 24 hours using the app
Reviews.io replied February 24, 2025

We are sorry to hear about your frustrations and experience with the app.

It looks as though you have only been using REVIEWS.io for 2 days & there has been no communication with our support team to assist with your issues.

If you are still looking for assistance in regards to what's available on your plan, please email support@reviews.io and our team will be more than happy to help.

Regards
Support
REVIEWS.io