Reviews (712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.
Refine
-
By rating
I was helped by Maddox and my issue was fixed super fast. So efficient and helpful. Highly recommend!
Thanks for sharing your experience! We're glad Maddox could help out quickly and get things sorted for you.
Appreciate the recommendation, and we're here anytime you need us!
Let me just say, it is both smart and satisfying to have the Reviews app provide EXCELLENT customer service.
Thanks for the awesome feedback! We're thrilled to hear you’re enjoying both the app and our customer service.
Providing a smooth experience is what we’re all about - glad we could deliver that for you!
We have been using Reviews.Io for some time now. I have always found them extremely good to deal with. They are quick to reply to us and jump on a call to assist.
We're pleased to hear that you've had such a positive experience with REVIEWS.io.
It's great that our team has been quick to respond and available to jump on calls whenever you need support. We’re committed to providing excellent customer service and are glad to know that we've been able to assist you effectively.
We appreciate your continued trust in us!
Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!
We’re happy to hear that Trilok and Jake were able to help you with the new features.
It's great that our support team has made things easier for you as you get to know the platform.
We appreciate your feedback and are always here if you need further assistance!
SUCH a good app. We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. The service is always incredible.
Thank you for the amazing feedback!
We’re thrilled to hear that you’re making the most of our widgets and that they’re helping showcase your products effectively. It’s great to know that our support team has consistently met your expectations.
We truly appreciate your continued trust in REVIEWS.io and are here for anything you need!
Simple functionality that is easy to use. Perhaps more importantly, the online support that is provided when issues occur is outstanding. A particular thank you to Leila for her support in helping us move our reviews over in a recent switch of eCommerce platform.
Thank you for the detailed review! We're so pleased to hear that the app's simplicity has been a great match for you.
It’s also wonderful to know that Leila’s support made your platform switch a smoother process - moving reviews can be tricky, but we’re glad that she was able to help make that transition easier.
We’re always here to assist with anything you need, and we appreciate your trust in us!
Great reviews platform, highly recommended and their support is excellent and fast!
Thanks so much for the great review! We’re glad to hear that you’ve had a positive experience with both the platform and our support team.
It’s always our goal to provide fast and helpful assistance, so we’re happy to know that’s been the case for you. Your recommendation means a lot to us!
Great platform and the customer support is really at another level. Extremely fast responses to enquiries (thanks, Trilok!). This is the gold standard on how to engage with your clients.
We’re thrilled to hear that you’re enjoying the platform and that our support team, especially Trilok, has been able to assist you so quickly!
Providing top-notch customer service is something we take pride in, and it’s great to know we’re meeting that standard for you.
We appreciate your kind words and are always here to help whenever you need us!
Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.
Thank you for sharing your experience!
We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable.
We're always here to assist as you continue to get the most out of the software and integrations!
Easy to use, very helpful - support is super hands on
Thank you for the kind words!
We're really pleased that you find the app easy to navigate and that our team’s support has been helpful. We’re always here to keep things simple and effective for you!