Reviews (758)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting online reputation and trust, noting its effectiveness in meeting Google's star display requirements. It offers better value than competitors like Trustpilot and features an intuitive design for easy review management. Integration with Shopify is seamless, and the support team is praised for being responsive, particularly through live chat. The onboarding process is smooth with continuous support.
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We are very satisfied with Reviews.io! The platform is intuitive, making it effortless to collect and manage customer reviews. The support team is responsive and always helpful, ensuring that any questions or issues are quickly resolved.
Would we recommend Reviews.io? Absolutely! It’s a must-have for anyone looking to strengthen their online reputation and build trust with their audience. ✨
I have contacted the support team several times for queries and have always received a quick response or help/support. Can recommend the tool at any time!
I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!
Been using reviews.io for over a year, really like the platform and the way it integrates. team is really good and helpful.
Solid overall, well worth it.
Just excellent compared with previous review companies. From signing up, they have fully supported me step by step to the point where within 2 working days, I've had all my reviews imported and I'm live..
So far, and excellent company.
App works well. Great for us as we are focussing on meeting google requirements for stars against shopping ads, and search listings. Team are very helpful and professional. Have helped me numerous times with any requests or coding. Highly recommend. Who needs trustpilot?!
Maddox from customer support was super helpful, the design team adhered to all of our needs and solved a complex issue.
Great fast live chat help - makes a huge difference when you're in the zone setting something up.
Eine gute App die alles relevante anzeigt und eine einfache Integration mit allen gängigen Themes hat. Vielen Dank auch an Maddox, welcher mit nochmal mit dem Code geholfen hat.
I was short cited in my original review. I installed the app, attempted self installation, hit numerous road blocks, and became frustrated. I was immediately contacted and offered help. So far customer service seems great. I am well on my way to resolving issues. Highly recommend downloading and working with the excellent customer service team. Although the app isn’t user friendly, there’s a great support staff backing you up.
We are sorry to hear about your frustrations and experience with the app.
It looks as though you have only been using REVIEWS.io for 2 days & there has been no communication with our support team to assist with your issues.
If you are still looking for assistance in regards to what's available on your plan, please email support@reviews.io and our team will be more than happy to help.
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Support
REVIEWS.io