Reviews (712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report enhanced conversions and trust through features like Google verified seller ratings and customizable widgets. The app is praised for affordability, seamless Shopify integration, and compatibility with platforms like Klaviyo. Key features include automated email requests, multi-language support, and photo/video reviews. Merchants commend the responsive customer support and user-friendly setup. Those migrating from other platforms experience a smooth transition with effective support.
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Reviews.io has delivered exceptional value for money. When we compared it to a much larger competitor, it offered the same functionality and overall service at a MUCH better price. The real standout, however, has been the team behind it. Their support, ideas, and proactive approach make it feel as though they are genuinely invested in the success of our company, rather than simply acting as a supplier. What we also love is how effortless the platform is on our side. It requires virtually no input from us, yet consistently delivers strong results. It is a rare combination of affordability, effectiveness, and true partnership.
I'm going through some integration issues which I believe are mostly due to my own bad data from import. The support have been great and are working me through everything step by step. The app performs really well so far and looking forward to using more features once I'm fully set up
Compared to other more pricy (a lot more pricy!) reviews.IO is fantastic.
Easy to integrate and use.
I needed a little support with a URL issue and Luke was quick and efficient in solving the problem, with no issues.
We switched from Trustpilot to Reviews.io on our shopify store. Besides the price difference, Reviews.io also offered more and better integration options. Couldn't be more happy with our switch.
We migrated from Judge.me to Reviews.io because we needed access to Seller Ratings and other advanced features that weren’t available with our previous app. Don’t get us wrong, Judge.me is a great platform, and we used it successfully for five years (yes, five!) without a single issue. However, as our company grew, we felt our review system needed to grow with us.
We chose Reviews.io because they are a Google verified partner and because their feature set aligned perfectly with what we were looking for. After installing the app, we did encounter a few challenges, but their support team was exceptional. They stayed with us every step of the way and didn’t stop until everything was fully resolved.
A special shout-out to Trilok, who spent many hours chatting with me and helping troubleshoot every issue. At no point did I feel like giving up; everyone was incredibly kind, patient, and genuinely committed to finding solutions, which gave me full confidence that everything would work out in the end.
For those who are curious, our issues included duplicated reviews during file transfers and over 3,000 products not syncing properly. That said, the team handled everything professionally, efficiently, and in a timely manner.
We have nothing but great things to say about Reviews.io and highly recommend it to any store ready to take their reviews to the next level. Thank you! :)
I had a great experience with Review.io. The app was straightforward to install and configure, and the onboarding support was excellent. The team were responsive, knowledgeable, and helped us get everything running smoothly. Highly recommended if you want a simple review solution with strong support.
It's not easy to find a solid review platform if you are running store with multilingual support and clients all over the world.
We tried several other review apps, but we are definitely staying with reviews.io. The fact they are google partners and that they have a lot of awesome widgets we can simply use with our shopify store makes them #1 pick for us as a review platform.
Their support is alive and helpful and the price for the plan is also reasonable considering the value you get.
Don't waste time on other review apps - this one is simply the best.
Great help from Jenson today importing reviews from another platform as well as some technical snippet code support. Had everything sorted same day. Great service, legit people.
Very quick response when I have chatted with a 'human agent' on two separate occasions. Very friendly, quick and helpful. My issues were resolved in no time at all.
Incredibly supportive and helpful with migration from another review tool (Judge.me), and they have the integration from their reviews to Google Store Ratings and Google Shopping. Thank you Trilok!