Reviews (709)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather customer reviews, boosting trust and visibility. They praise its easy setup, seamless Shopify integration, and customizable features like review widgets and email templates. The automated review collection and targeted requests are particularly valued. Its reliable performance and exceptional customer support, with staff members like Adam, Maddox, and Trilok highlighted for their responsiveness, are also noted benefits.

October 7, 2024

We have been using Reviews.Io for some time now. I have always found them extremely good to deal with. They are quick to reply to us and jump on a call to assist.

Noxen Poncho
New Zealand
Over 1 year using the app
August 28, 2024

Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!

Musashi
Australia
11 months using the app
Reviews.io replied September 20, 2024

We love to hear that! Thank you for your review.

September 13, 2024

SUCH a good app. We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. The service is always incredible.

Zipster
Netherlands
Almost 2 years using the app
Reviews.io replied September 20, 2024

Thank you! We take pride in our support team. Glad to hear you're a fan of our widgets.

September 16, 2024

Great reviews platform, highly recommended and their support is excellent and fast!

Geckota
United Kingdom
Over 2 years using the app
Reviews.io replied September 20, 2024

We appreciate that, thank you!

September 26, 2024

Simple functionality that is easy to use. Perhaps more importantly, the online support that is provided when issues occur is outstanding. A particular thank you to Leila for her support in helping us move our reviews over in a recent switch of eCommerce platform.

Bed Factory Direct
United Kingdom
6 months using the app
August 21, 2024

Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.

Crusader AV
United Kingdom
About 1 year using the app
September 24, 2024

Great platform and the customer support is really at another level. Extremely fast responses to enquiries (thanks, Trilok!). This is the gold standard on how to engage with your clients.

For Youth
Singapore
3 months using the app
August 28, 2024

I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.

Artsauna Shop
Germany
4 months using the app
Reviews.io replied September 20, 2024

Glad to hear it; we aim to provide top-notch support. Cheers!

October 14, 2024

Easy to use, very helpful - support is super hands on

Dr. David Jack
United Kingdom
About 2 years using the app
August 19, 2024

easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!

Made By Coopers
United Kingdom
5 months using the app