REVIEWS.io Product Reviews , 656 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.
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This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.
The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.
Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶
Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.
Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.
Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟
As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io ⭐️⭐️⭐️⭐️⭐️
Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.
Absolutely horrible customer service, which was needed since the product doesn't work properly. Overall a waste of time and money.
Hi there,
We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.
Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.
Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. However, we haven't received a response yet.
We're more than happy to assist. Please reach out to our team to resolve your query. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.
Best regards,
Support
REVIEWS.io
fantastic support and easy to use. I'm happy about next features, if i scale my little shop.
Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶
Our live chat is always open if you need anything else!
Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.
Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶
Thank you Daniel for solving our problem! Daniel helped us with something, which noone could help me with before. Great and fast support. Many thanks!