REVIEWS.io Product Reviews , 657 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.
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Tiana was so helpful and fast in solving our problem! Thank you!
Got Maddox to help in the settings, super efficient, really great!
Thank you for your great review, our team is always here for you whenever you need it! 🌟
So far, so good. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.
Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.
Thank you so much for your amazing review! If you ever need anything else, please let us know!
The customer support provided by reviews.io is stunning. They take the time to trouble shoot a problem till it is sorted! Adam was fantastic!
NOT user-friendly at all! If you are trying to switch over from the Shopify Reviews system (which we've had in place for 6 years!) this company's system does NOT coordinate with the export file provided by Shopify to import your current stores reviews. When I attempted to follow the Reviews.io instructions for import, I was told by their associate that I would have to go through 6 years worth of reviews and manually make *each and every review* and line item workable to their system. Reviews.io might be fine if you are brand new company wishing to implement a review system to your store, but they definitely need to update their program and make their system work with Shopify if they want to gain customers who already have reviews on the Shopify platform.
Guter Support, leider nur im Chat. Per Email kam leider auf mehr nachfassen nichts zurück.
I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!
Thank you for your review! If you ever need to discuss any of our features - our team is here for you! 🌟
Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.
I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.