REVIEWS.io Product Reviews , 656 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.
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Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.
Great Customer Support! Thank you Jake, Super fast and knowledgable!
Thank you for your review, Jake is a super-star on our team 🌟 If you ever need anything else, let our team know!
Reviews.io are the best around, not least because of their integrations and their absolutely top notch customer service. They are not aggressive in their sales pitches, unlike some of their rivals, and they cannot do enoguh to help. The proof is in the pudding - these guys are the best.
Wow, what an amazing review - thank you so much for your great feedback 🌟 If you need anything from our team or just want to discuss how to make the most of our platform - please jump onto our livechat! ✨
Adam on live chat support is a life saver! managed to help me out big time installing code into my store as I have no experience. Not very clued up computer wise but the overall set up and customisation of widgets, email templates etc is quick, efficient and very manageable. A lot of options of customisable widgets and look forward to being able to track my reviews effortless. thank you would definitely recommend.
We're super happy to hear that Adam was able to help you out! Our support team is always looking to find the best solution for our amazing clients. Let the team know if you need anything else! 🌟
This is such a great software! Being on a customer support team it's great to have access to all our reviews in one place. We can easily monitor and respond accordingly. The CS team at Reviews.io are absolutely amazing as well and leaves you feeling super supported along the way. Highly recommend!
From customer support to customer support: thank you for your amazing review 🌟 We're super happy to hear that you're loving our platform and it's making review collection as easy as possible for you!
If you ever need anything else, our live chat is always open to you!
Daniel was brilliant in helping me with exporting/checking reviews. Thank you!
Thank you so much for your amazing review and name-dropping our incredible support member; Daniel 💪
If you ever need anything else, Daniel and the whole team is available on live chat for you 🌟
I didn't know where to start with adding the widgets, spoke with Maddox from support and was able to assist. Maddox took over and installed the widgets on my website by adding the snippets into the back end. Thanks very much for all your support! We are now working on getting the reviews over from TrustPilot and other platforms so we are starting from where we left off with previous platforms.
www.fitnfly.co.uk
Wow, what an amazing review - thank you so much for your valued feedback. We're so happy to hear that Maddox provided great support, we always strive to assist our clients in any way we can. We're happy to have you here at REVIEWS.io, if you need anything else, please let us know!
Just stared using it, integration has been quick and simple. Customer service is on point.
Thanks for your review, glad to hear that you're finding our solution quick and simple! If you ever have any questions about your account, our live chat is always available to you! 🌟
More than happy with reviews.io. Customer support is top notch and the tool itself i among the best ones (if not the best) in the market. Highly recommend!
We'd agree that we're the best out there! We hope to continue impressing you with our app and support 🌟 If you need anything, our team is always here for you!
Set this up, assumed it was all working, one of the team reached out and said it is cheaper to go direct with them and cut out Shopify so I said fine, switch me over. A few months go by and I wonder why I have 0 reviews, go to login, no access in account, no active plan running. No reviews requested or collected this whole time. Speak to support to unlock account, pay for an annual plan, ask for help backdating review requests that I missed. But.. you need a more expensive plan. So I have missed out on reviews for months without my knowledge. Do not recommend.
Hi there,
I'm sorry to hear about your frustrating experience with our product and customer service.
We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.
Our team has reached out multiple times to try and assist in resolving this issue, however, there has been no response as of yet.
If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.
Kind regards
Support
REVIEWS.io