Reviews (711)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather customer reviews, boosting trust and visibility. They praise its easy setup, seamless Shopify integration, and customizable features like review widgets and email templates. The automated review collection and targeted requests are particularly valued. Its reliable performance and exceptional customer support, with staff members like Adam, Maddox, and Trilok highlighted for their responsiveness, are also noted benefits.

Edited July 2, 2024

Wsan't able to format and integrate one of my widgets so support sorted it afte i sent an email - brill service.

Charley Chau - Luxury Dog Beds & Blankets
United Kingdom
Over 5 years using the app
March 12, 2019

Does the job seamlessly and support are very helpful. I'm now using on multiple sites and would definitely recommend.

Nostalgia Cases
United Kingdom
Over 5 years using the app
March 13, 2024

The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.

Sonic Dental
United Kingdom
Over 1 year using the app
Reviews.io replied March 15, 2024

Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶

August 7, 2020

Very helpful team. Nicola was eager to support our changes and help out from their side. Great experience. Nothing bad to say whatsoever!

Baby Nails
United Kingdom
About 5 years using the app
October 28, 2018

Used on another Shopify store and works well, now installed on this one!. Recommended by TNV Parts www.tnvparts.uk

TNV PARTS
United Kingdom
About 5 years using the app
Edited July 28, 2020

We were assured everything was running as it should be with our account but couldn't see any reviews present, I jumped on the online chat and Mollie helped rectify the problem quickly and was as efficient as ever in resolving the issue for me. :)

Vape Shop Brighton
United Kingdom
About 5 years using the app
July 7, 2023

Always very responsive and quick to get things implemented! Highly recommend to anyone wanting a trustworthy and reliable solution

Barbarossa Brothers
United Kingdom
Almost 5 years using the app
Reviews.io replied July 18, 2023

Thank you for your amazing review, it means a lot to hear feedback like this from customers such as yourself. We really try to be the most trustworthy and open review platform on the market :) If you ever need any more help then we're here to provide the best support possible!

June 25, 2020

Great review collection app and an awesome team ready to help. We started with Yotpo, moved to Stamped.io, and have finally settled with Reviews.io. I wish we'd found it sooner because I spent way to much time and money mucking around to get the right platform.

It's by far the best reviews platform. It's not overpriced like Yotpo and it has all the google trust and integrations that most platforms are missing.

The team even built custom site integrations for us and everything looks great. Highly recommended to all!

Winkl
New Zealand
Over 4 years using the app
June 30, 2023

We have been happy customers for 5 years. We are a unique company because we don't have a lot of skus, but do decent volume. All that said the price and feature set from Review IO met our needs perfectly.

Eko
United States
Over 4 years using the app
Reviews.io replied July 10, 2023

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you have been a happy customer of Reviews.io for the past five years. Your loyalty and support mean the world to us. Be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :)

July 15, 2021

The biggest thanks go to the support team. They answered all the questions and helped to figure out how it works very quickly.

Sonarworks Store
Latvia
Over 4 years using the app