Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

February 1, 2024

Amazing and quick response from Maddox. Great costumer service!

My Store
United Kingdom
9 months using the app
December 14, 2023

Maddox was a great help, very polite and did a great job

Masterclip
United Kingdom
10 months using the app
Reviews.io replied January 18, 2024

We love Maddox too - you're absolutely right with your description! All of our team are always available to you if you ever need any further assistance!

Thank you for the review!

November 22, 2023

The support from REVIEWS.io is absolutely great and fast, always helping me on chat when I need and the features of this tool are insane. Thank you so much!

The Fire Alarm Supplier
United States
3 days using the app
Reviews.io replied January 18, 2024

We're always here to help if you ever need anything else! Just jump into our live chat and someone will be right with you to assist with whatever :)

Thank you!

January 15, 2024

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

das boep
Germany
10 months using the app
March 1, 2024

NOT user-friendly at all! If you are trying to switch over from the Shopify Reviews system (which we've had in place for 6 years!) this company's system does NOT coordinate with the export file provided by Shopify to import your current stores reviews. When I attempted to follow the Reviews.io instructions for import, I was told by their associate that I would have to go through 6 years worth of reviews and manually make *each and every review* and line item workable to their system. Reviews.io might be fine if you are brand new company wishing to implement a review system to your store, but they definitely need to update their program and make their system work with Shopify if they want to gain customers who already have reviews on the Shopify platform.

The Singer Featherweight Shop
United States
About 22 hours using the app
January 4, 2024

Awesome Support!

DIE RINGE
Germany
Over 1 year using the app
February 12, 2024

I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.

Lieblingshaus
Germany
About 5 hours using the app
February 13, 2024

Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure

Scentish
United Kingdom
About 3 hours using the app
March 7, 2024

I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!

HYKLE
Bulgaria
About 6 hours using the app
Reviews.io replied March 14, 2024

Thank you for your review! If you ever need to discuss any of our features - our team is here for you! 🌟

February 8, 2024

Super Support

HIZEN
Germany
4 months using the app