REVIEWS.io Product Reviews , 656 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.
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Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks!
Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem.
Overall, very good hence the 5 stars.
Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!
Amazing support! All the team is so nice and hansome, thank you so much!
Would choose reviews.io again! Perfect service, app, customer support, etc.
Best regards
Thank you so much for your amazing review, in terms of customers we'd always choose you too! We're glad you found our platform perfect! We're always here for you if you need support 💪
Always very responsive and quick to get things implemented! Highly recommend to anyone wanting a trustworthy and reliable solution
Thank you for your amazing review, it means a lot to hear feedback like this from customers such as yourself. We really try to be the most trustworthy and open review platform on the market :) If you ever need any more help then we're here to provide the best support possible!
Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.
Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself.
If you ever need anything, our team is here for you!
The customer service is second to none, Daniel just walked me through adding the reviews to our home page......... if I can do this then anybody can. Highly recommend this app for reviews.
Thanks for your incredible review, Daniel is a champion when it comes to assisting with installations! Any other issues and our support team is always available to you!
Amazing tool, great customer service
Always releasing new features
We love it and use it everyday
Helps us to improve conversion
There's one person here that really stood out Maddox, he was fast, attentive, and trouble shoot my problem here using this application.! 6 stars if I could.
Maddox is a star, isn't he! Our team fully agrees that Maddox is a 6-star team member so we're very happy when he gets recognition from clients such as yourself.
If you have any further questions or just a chat, our team is always available 24 hours :)
Just had amazing customer service from Jake. I had an issue I needed help with. Messaged way before 7.00 a.m. by 7.10 a.m. he had gone into my shop and fixed the issue. Professional and so helpful. Thank you Jake - 5 star legend - Abbie Bell Click Style
We have made the switch from Trustpilot for our service reviews and JudgeMe for our product reviews so they can be handled via one platform. Plus REVIEWS.io is packed with useful widgets and tools to help show off our reviews. A big thank you to Daniel, Kai, Maddox, Nancy and the rest of their team for helping set everything up.
Thank you for your amazing review! Welcome to REVIEWS.io 🎉 We're super happy that you've decided to use our platform for collecting all reviews :)
It's great to see so many name drops - super glad our amazing team was able to chip in to give you a great set-up experience. We're all here if you need any further assistance or wish to discuss any of our features, new and old ⭐️
Really pleased with reviews.io! Great customer service through their chat and easy-to-use platform. Thank you!
Thank you for your amazing review! ⭐️ Our support team is always here to help and answer any questions you have. We strive on making our platform as straightforward and easy to use to collect reviews from your customers. If you ever need anything else then our support team is here to help! 👏