Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

June 29, 2020

We have been with Reviews.io since December 2018 and we have found their system very easy to use. Customers have also found it easy to use. Whenever I have needed their help, they have been very quick to intervene and support in whichever way they could. I am looking forward to seeing how our new product launch goes on our new website www.funkyappliance.co and what role the reviews play in driving awareness and important customer feedback. Joe Sillett, Co-Founder and CEO, The Funky Appliance Company

The Funky Appliance Company
United Kingdom
Almost 4 years using the app
June 6, 2022

We love this app and the company too. Best support team around. Never had any issues. So many features and widgets to attach to your website.

Bravuralondon.com
United Kingdom
Almost 4 years using the app
May 24, 2016

Quick and easy integration. Their great customer service department helped us quickly find the value and potential of their application! Highly recommend Reviews.co.uk over the other hard to use and overpriced review applications out there.

Dynamic Living 3
United States
Almost 4 years using the app
October 27, 2020

I've tried many other Reviews apps and this is the best. It's sleek and beautiful with good features. I love the way my customers can easily review with photos. We actually sell our products through Kajabi but use Zapier to zap shopify every time we have a new purchase. Reviews.io integrates so well with shopify, so now we have a super simple system (using shopify lite, super affordable!). We love the SMS booster feature, and love that way the collection page looks for our customers who leave a review. It's helped our business so much - reviews are a HUGE game changer for businesses and more people should get in on this!

athenaandcamron
United States
Almost 4 years using the app
August 22, 2023

Tolles Produkt und grandioser Kundenservice. Sie haben uns sehr bei der Einrichtung geholfen. Vorher waren wir bei Trusted Shops und Reviews.io ist wirklich viel besser.

ooohne
Germany
Over 1 year using the app
Reviews.io replied August 29, 2023

Vielen Dank für Ihre tolle Bewertung und schön das Sie bei REVIEWS.io sind :)
Wir freuen uns zu hören, dass unser Team Sie bei der Einrichtung unterstützen konnte. Für weitere Fragen oder wenn Sie mehr über eine bestimmte Funktion erfahren möchten, stehen wir Ihnen jederzeit zur Verfügung!

June 24, 2021

We researched different apps that connect with Shopify for review solicitation, and this is by far the best value!

askderm
United States
Almost 4 years using the app
July 26, 2022

I've been with Reviews for a few years now and its a Great product with a great team. Look forward to more features that they can provide in the near future

Suxceed Womens
United Kingdom
Over 3 years using the app
June 24, 2019

We've just started using this app but it is already generating good results. We love the Social integration, Shopify integration, the ability for customers to add pictures to the reviews and the support we have received. A good value app.

Inspyer Lighting
United Kingdom
Over 3 years using the app
Edited April 26, 2021

Customers love it, Google loves it, and we get to scale our customer support experience because of it

Window Film World
United States
Over 3 years using the app
May 25, 2016

Reviews are a great way to add some UGC to your website and get a real flavour of what customers actually think about your brand. Installation was very easy and the console is very simple to use. Highly recommend this app.

Billiards Boutique
United Kingdom
Over 3 years using the app