Reviews (720)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

August 1, 2023

Been with Reviews for years, their support is fantastic and the integrations are on point.

I do wish there extended plans were slightly cheaper, but I guess you can't have everything.

Alexandra Sports
United Kingdom
Over 6 years using the app
Reviews.io replied August 16, 2023

Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback.

If you ever have any issues, we're always here for you!

Edited October 17, 2024

We LOVE Reviews.io. We've been using them for years!

Their CS is super helpful and responsive, and their platform is very easy to use! A+ all around!

ExactMats
United States
Over 6 years using the app
Edited July 2, 2024

Wsan't able to format and integrate one of my widgets so support sorted it afte i sent an email - brill service.

Charley Chau - Luxury Dog Beds & Blankets
United Kingdom
Over 5 years using the app
March 12, 2019

Does the job seamlessly and support are very helpful. I'm now using on multiple sites and would definitely recommend.

Nostalgia Cases
United Kingdom
Over 5 years using the app
August 7, 2020

Very helpful team. Nicola was eager to support our changes and help out from their side. Great experience. Nothing bad to say whatsoever!

Baby Nails
United Kingdom
About 5 years using the app
October 28, 2018

Used on another Shopify store and works well, now installed on this one!. Recommended by TNV Parts www.tnvparts.uk

TNV PARTS
United Kingdom
About 5 years using the app
Edited July 28, 2020

We were assured everything was running as it should be with our account but couldn't see any reviews present, I jumped on the online chat and Mollie helped rectify the problem quickly and was as efficient as ever in resolving the issue for me. :)

Vape Shop Brighton
United Kingdom
About 5 years using the app
July 7, 2023

Always very responsive and quick to get things implemented! Highly recommend to anyone wanting a trustworthy and reliable solution

Barbarossa Brothers
United Kingdom
Almost 5 years using the app
Reviews.io replied July 18, 2023

Thank you for your amazing review, it means a lot to hear feedback like this from customers such as yourself. We really try to be the most trustworthy and open review platform on the market :) If you ever need any more help then we're here to provide the best support possible!

June 25, 2020

Great review collection app and an awesome team ready to help. We started with Yotpo, moved to Stamped.io, and have finally settled with Reviews.io. I wish we'd found it sooner because I spent way to much time and money mucking around to get the right platform.

It's by far the best reviews platform. It's not overpriced like Yotpo and it has all the google trust and integrations that most platforms are missing.

The team even built custom site integrations for us and everything looks great. Highly recommended to all!

Winkl
New Zealand
Over 4 years using the app
June 30, 2023

We have been happy customers for 5 years. We are a unique company because we don't have a lot of skus, but do decent volume. All that said the price and feature set from Review IO met our needs perfectly.

Eko
United States
Over 4 years using the app
Reviews.io replied July 10, 2023

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you have been a happy customer of Reviews.io for the past five years. Your loyalty and support mean the world to us. Be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :)