Reviews (720)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

June 8, 2022

Leila was super helpful and went above and beyond to help our team with the app settings. Thank you so much Leila, you are appreciated!

CaskCartel.com
United States
Over 3 years using the app
Edited September 6, 2022

Great app - great customer service. Quick helpdesk response, which is much appreciated. Recommend. Especially helpful this evening - thanks! Fantastic customer service today from Mollie - awesome support. Really great support today.

Bertie & Jack
United Kingdom
Over 3 years using the app
June 24, 2019

We've just started using this app but it is already generating good results. We love the Social integration, Shopify integration, the ability for customers to add pictures to the reviews and the support we have received. A good value app.

Inspyer Lighting
United Kingdom
Over 3 years using the app
Edited April 26, 2021

Customers love it, Google loves it, and we get to scale our customer support experience because of it

Window Film World
United States
Over 3 years using the app
May 25, 2016

Reviews are a great way to add some UGC to your website and get a real flavour of what customers actually think about your brand. Installation was very easy and the console is very simple to use. Highly recommend this app.

Billiards Boutique
United Kingdom
Over 3 years using the app
December 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

OluKai
United States
Over 3 years using the app
May 10, 2021

Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.

Wave Spas
United Kingdom
Over 3 years using the app
September 27, 2022

We used Reviews.io to have a one-stop platform for all our reviews needs and we even got some of the paid add-ons that is really useful for managing reviews on various 3rd party review platforms. Even the basic plan is extremely useful to get feedback from your customers and it's so easy to set up and use. Shout out to Kai and Jake for assisting me with some technical stuff that saved me so many hours of manual tasks and we're able to send 8000+ review requests to recent customers within minutes and also to make sure we are able to put forward the best photos in the reviews for future customers to view. Next step, we will be trying to build a bank of UGC (user generated content) to be displayed on our website using Reviews.io's widgets and add Un-invasive review widgets in all our product pages. I am confident our revenue will improve just with some of the tools reviews.io offers in their plans.

Qualtry
United States
Over 3 years using the app
June 29, 2020

Only been with Reviews.io for a short while but Nicola has been very helpful and patient helping us set up.

DECORUM
United Kingdom
Over 3 years using the app
March 2, 2022

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Melin
United States
Over 3 years using the app