Reviews (701)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customer support, particularly noting team members like Adam, Maddox, and Daniel for their assistance. It's recognized for its ease of use and seamless integration with Shopify, enhancing user experience. The app offers robust customization options for widgets and email templates, helping businesses maintain brand consistency. Merchants also value its positive impact on customer trust and online reputation, with features like multilingual support and Google Seller Ratings integration boosting visibility and accessibility. It's effective in managing customer reviews, thereby increasing customer engagement and trust.

May 26, 2023

The app is really good but the best thing is the support and customer service. these guys are outstanding - they know their product inside out and will advise you quickly to make sure it all works and that you get the most out of it.

Jens Hansen
New Zealand
Almost 3 years using the app
July 18, 2023

Great platform to be a part of. Having good customer reviews is crucial in driving sales and reviews.io is the perfect way to collect and display them. Very helpful team of developers too.

Artificial Eden
United Kingdom
Almost 3 years using the app
Reviews.io replied August 2, 2023

Thank you so much for your amazing feedback, we're happy to have you as part of the platform too! We'll continue perfecting our solution and together we can achieve great things :)

Glad you found our team helpful, we're always available to you on our live chat service!

March 25, 2021

Great app, really helpful for organising UGC and social proof. Easy to work with and navigate. Great having a team to call with any issues.

Nakie
Australia
Almost 3 years using the app
March 29, 2023

Really helpful when I needed support on implementing widgets on our website. Connects with Klaviyo and you can do your own HTML designs of emails too. Lot's of functionality.

Hunter and Gather Foods
United Kingdom
Almost 3 years using the app
July 15, 2021

Get customer service, always ready to help with any questions or help with updates. Always 5 stars :)

Blue Brontide
United Kingdom
Almost 3 years using the app
January 13, 2022

Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!

Nine Lives Bazaar
Australia
Almost 3 years using the app
August 19, 2021

Glenn in customer success and Mollie in support have both been great - answering queries and helping us get the most out of the platform. Would certainly recommend

Tentsile
United Kingdom
Almost 3 years using the app
Reviews.io replied August 21, 2021

Thank you for taking the time to write this review. We really appreciate the feedback.

November 5, 2021

REVIEWS.io ist ein tolles Produkt und für uns ein echter Gamechanger. Es gibt uns die Möglichkeit, seriöse Kundenbewertungen mit echten Erfahrungen, Fotos und Videos unserer Kunden auf einfache Weise zu verbinden und im Shop darzustellen. Durch diesen User-Generated-Content haben potentielle Käufer die Möglichkeit, an den Projekten von Kunden teilzuhaben. Das deutsche Team mit Shane und Niklas ist großartig. Sie sind nah an der Community und leisten eine großartige Unterstützung. Auch die App und das Dashboard sind schlank und funktionieren gut. REVIEWS.io ist eine Top-Empfehlung.

ofivo
Germany
Almost 3 years using the app
January 18, 2021

Thanks Glenn for your help with showing me how the app works - this was really useful. The app is really great. I feel you can really tailor it to your needs and after a little tour showing me the functionality, its a actually a really straightforward app to you use and an invaluable tool for my business.

The Other Saint
United Kingdom
Almost 3 years using the app
February 10, 2022

REVIEWS.io is our trusted partner to collect verified reviews. They have a lot of widget options for displaying reviews in addition to robust reviews collection options. Tech support has always been great although we rarely need help outside of customization. All in all, I believe REVIEWS.io is the best value in reviews platforms.

Atla
United States
Almost 3 years using the app