Reviews (720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.
Refine
-
By rating
Love this app! It's a great way to give your customers the confidence they need to make a purchase. The support team are also incredibly helpful. Thank you!
Daniel was super patient with me and very helpful. incredible customer service. Thank you for your help with quickly sorting out problem.
Thank you so much for your wonderful review, Daniel is very happy to have been able to assist you with your dilemma :) Remember if you have any further issues then hop onto our live chat where we can discuss features or anything you need help with :)
I switched to this reviews app about six months ago and have been so impressed with the support team. They have assisted in integrating the widgets, email booster send-outs and fixing any bugs; politely and promptly. They have offered customised advice to help me get the most out of their app. Thanks Reviews.io team!
Great app and brilliant support, very responsive to our requests for fine tuning. Definitely recommend.
Good friendly company that explain all the things that are important when setting reviews up. Solid system, trusted by google. Customer services staff know their stuff and are quick to help and resolve any issues.
I was previously using a google certified review service. They were ok. Offered a ton of functionality. But charged you WAY more than the service justified. I looked elsewhere and found reviews.io. During the changeover the customer service has been very personable and implementing has been a breeze. The cost is a 1/3 of what I was paying to the other guys, and I have lost zero functionality. I am extremely happy so far with swap over and I know if I have ANY issues the team at reviews.io will assist me.
Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.
Amazing customer service as always!!
Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉
Customer support 10/10, easy to use 10/10, features 10/10, pricing 8/10 (better than their competitors but ALL review apps are over priced IMO). They do it perfectly... my only gripe is paying £150+ a month for a review app but it beats paying even more for Trustpilot or Feefo etc. and free review apps are too exposed to unverified reviews.
The main highlight is the extremely helpful customer support, especially from Dan & Carlus. The app works well too.