Reviews (673)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

Edited July 28, 2020

We were assured everything was running as it should be with our account but couldn't see any reviews present, I jumped on the online chat and Mollie helped rectify the problem quickly and was as efficient as ever in resolving the issue for me. :)

Vape Shop Brighton
United Kingdom
About 5 years using the app
July 15, 2021

The biggest thanks go to the support team. They answered all the questions and helped to figure out how it works very quickly.

Sonarworks Store
Latvia
Over 4 years using the app
April 19, 2022

We use this app to help get product reviews. The support team is always available to help when you need it. The widgets on the site are displayed very nicely.

National Gun Trusts
United States
About 4 years using the app
April 3, 2023

Really great support to maximise our use of Reviews - wished I'd reached out earlier as I have receive so many useful tips now and also the offer to help with adding any snippets to our website

Baa Baby
United Kingdom
About 4 years using the app
March 30, 2022

We've been with Reviews.io for a few years now, and the app has always worked perfectly, and any setting or adjustments, they are always on hand with speedy responses and solutions.. Highly recommended!

Na'vi Organics
United Kingdom
About 4 years using the app
March 29, 2023

Have had a great experience with this app, been using it for a couple of years now and the support and functionality are terrific, have never let us down

Kapow Meggings
United States
About 4 years using the app
July 9, 2020

We used this app on our sister site Equinutritive and have found it intuitive, user friendly and competitively priced when compared with other large review collection tools. We love the floating widget on desktop & the ability to put social proof across our whole site with simple code snippets.

Canine Gold
United Kingdom
Almost 4 years using the app
July 21, 2020

Very good service, live chat dedicated support, helps you set up everything you need, very useful app for sales and company trust.

TopDog Nutrition
New Zealand
Almost 4 years using the app
June 29, 2020

We have been with Reviews.io since December 2018 and we have found their system very easy to use. Customers have also found it easy to use. Whenever I have needed their help, they have been very quick to intervene and support in whichever way they could. I am looking forward to seeing how our new product launch goes on our new website www.funkyappliance.co and what role the reviews play in driving awareness and important customer feedback. Joe Sillett, Co-Founder and CEO, The Funky Appliance Company

The Funky Appliance Company
United Kingdom
Almost 4 years using the app
June 6, 2022

We love this app and the company too. Best support team around. Never had any issues. So many features and widgets to attach to your website.

Bravuralondon.com
United Kingdom
Almost 4 years using the app