Reviews (673)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

July 9, 2020

We used this app on our sister site Equinutritive and have found it intuitive, user friendly and competitively priced when compared with other large review collection tools. We love the floating widget on desktop & the ability to put social proof across our whole site with simple code snippets.

Canine Gold
United Kingdom
Almost 4 years using the app
July 21, 2020

Very good service, live chat dedicated support, helps you set up everything you need, very useful app for sales and company trust.

TopDog Nutrition
New Zealand
Almost 4 years using the app
June 29, 2020

We have been with Reviews.io since December 2018 and we have found their system very easy to use. Customers have also found it easy to use. Whenever I have needed their help, they have been very quick to intervene and support in whichever way they could. I am looking forward to seeing how our new product launch goes on our new website www.funkyappliance.co and what role the reviews play in driving awareness and important customer feedback. Joe Sillett, Co-Founder and CEO, The Funky Appliance Company

The Funky Appliance Company
United Kingdom
Almost 4 years using the app
June 6, 2022

We love this app and the company too. Best support team around. Never had any issues. So many features and widgets to attach to your website.

Bravuralondon.com
United Kingdom
Almost 4 years using the app
May 24, 2016

Quick and easy integration. Their great customer service department helped us quickly find the value and potential of their application! Highly recommend Reviews.co.uk over the other hard to use and overpriced review applications out there.

Dynamic Living 3
United States
Almost 4 years using the app
October 27, 2020

I've tried many other Reviews apps and this is the best. It's sleek and beautiful with good features. I love the way my customers can easily review with photos. We actually sell our products through Kajabi but use Zapier to zap shopify every time we have a new purchase. Reviews.io integrates so well with shopify, so now we have a super simple system (using shopify lite, super affordable!). We love the SMS booster feature, and love that way the collection page looks for our customers who leave a review. It's helped our business so much - reviews are a HUGE game changer for businesses and more people should get in on this!

athenaandcamron
United States
Almost 4 years using the app
June 24, 2021

We researched different apps that connect with Shopify for review solicitation, and this is by far the best value!

askderm
United States
Almost 4 years using the app
July 26, 2022

I've been with Reviews for a few years now and its a Great product with a great team. Look forward to more features that they can provide in the near future

Suxceed Womens
United Kingdom
Over 3 years using the app
Edited June 14, 2024

Great guys to work with, Big thanks to Kai. ( both of them ! )Great help, quick to respond, very friendly and professional . Fantastic service from Kai and the team as always polite, helpful and a pleasure to work with.

wallfillers.co.uk
United Kingdom
Over 3 years using the app
Edited September 6, 2022

Great app - great customer service. Quick helpdesk response, which is much appreciated. Recommend. Especially helpful this evening - thanks! Fantastic customer service today from Mollie - awesome support. Really great support today.

Bertie & Jack
United Kingdom
Over 3 years using the app