Reviews (673)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

June 24, 2019

We've just started using this app but it is already generating good results. We love the Social integration, Shopify integration, the ability for customers to add pictures to the reviews and the support we have received. A good value app.

Inspyer Lighting
United Kingdom
Over 3 years using the app
Edited April 26, 2021

Customers love it, Google loves it, and we get to scale our customer support experience because of it

Window Film World
United States
Over 3 years using the app
May 25, 2016

Reviews are a great way to add some UGC to your website and get a real flavour of what customers actually think about your brand. Installation was very easy and the console is very simple to use. Highly recommend this app.

Billiards Boutique
United Kingdom
Over 3 years using the app
December 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

OluKai
United States
Over 3 years using the app
May 10, 2021

Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.

Wave Spas
United Kingdom
Over 3 years using the app
September 27, 2022

We used Reviews.io to have a one-stop platform for all our reviews needs and we even got some of the paid add-ons that is really useful for managing reviews on various 3rd party review platforms. Even the basic plan is extremely useful to get feedback from your customers and it's so easy to set up and use. Shout out to Kai and Jake for assisting me with some technical stuff that saved me so many hours of manual tasks and we're able to send 8000+ review requests to recent customers within minutes and also to make sure we are able to put forward the best photos in the reviews for future customers to view. Next step, we will be trying to build a bank of UGC (user generated content) to be displayed on our website using Reviews.io's widgets and add Un-invasive review widgets in all our product pages. I am confident our revenue will improve just with some of the tools reviews.io offers in their plans.

Qualtry
United States
Over 3 years using the app
June 29, 2020

Only been with Reviews.io for a short while but Nicola has been very helpful and patient helping us set up.

DECORUM
United Kingdom
Over 3 years using the app
March 2, 2022

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Melin
United States
Over 3 years using the app
October 5, 2022

Love this app! It's a great way to give your customers the confidence they need to make a purchase. The support team are also incredibly helpful. Thank you!

Taste Argentina
United Kingdom
Over 3 years using the app
January 21, 2022

Pre-built widgets are great and work well on our site - we use a carousel on the home page, product specific rating snippet on our product pages plus a general page for all our company reviews in one place. The customer service here in the UK is great - amazing to be able to speak to an actual person who is accountable and get things done - Mollie in our case!

Charley Chau - Luxury Dog Beds & Blankets
United Kingdom
Over 3 years using the app