Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

May 18, 2023

Excellent review app, wonderful support and customer service. Really efficient plug ins and widgets, have enjoyed using this in the business.

TLC Sport
United Kingdom
Over 2 years using the app
Edited February 1, 2022

Brilliant support from very helpful real people. Easy set up and installation, we've been using them for a couple of years now. I just did a theme update and they were super helpful with it. Mollie was particularly helpful. Thank you! xx

TUM TUM TOTS
United Kingdom
Over 2 years using the app
July 21, 2023

I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.

Annie Apple
United Kingdom
Over 2 years using the app
Reviews.io replied August 2, 2023

We are very happy to have you here with us at REVIEWS.io :) if you ever have any further questions then our live-chat service is always available to you!

January 12, 2022

We've worked with Reviews.io for nearly 3 years. They are incredibly helpful and responsive whenever we've had questions. It's been an ideal experience.

Swiftwick
United States
Over 2 years using the app
August 1, 2023

Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.

ROOKIE
Germany
Over 2 years using the app
Reviews.io replied August 16, 2023

Thank you so much for your recommendation, we strive to be the best review platform on the market! The possibilities will keep on growing as well as we continue to perfect our product!

May 6, 2021

This app is exactly what we needed when we started looking at upgrading our review platform. While other apps have annual contract minimums or very very high fees associated Reviews.io was perfect for allowing us a great customer experience and allowing us to grow under their app. 5 out of 5

BODYGYM Fitness
United States
Over 2 years using the app
Edited February 23, 2023

The product is fantastic, and the customer support is second to none. Amador has been there to help get problems solved in a hurry each and every time we run into a roadblock. As integrations continue to become more robust, it's only improving the functionality of the app. Very happy that we made the switch to Reviews.io

Update: A year later and the support continues to be fantastic! Amador continues to knock it out of the park with the support provided.

Play It Koi
United States
Over 2 years using the app
November 10, 2022

The staff at Reviews.io were really helpful with communicating with Google on my behalf to get my reviews showing on Google Shopping. This integration with Google Shopping isn't something all reviews platforms offer and it's an awesome way to have your review show up as soon as people search for you! Awesome app.

The Caker US
United States
Over 2 years using the app
June 25, 2020

Kann Reviews.io soweit absolut empfehlen! Das Onboarding mit Shane war klasse, der Support ist top! Die Auswahl der zur Verfügung stehenden Features ist super

Störtebekker Shaving Accessories
Germany
Over 2 years using the app
May 24, 2016

We chose to work with Reviews.co.uk after an ongoing bad experience with an alternative provider. In the past we'd struggled with the integration aspects due to poor documentation from the partner.

Working with the Reivews.co.uk team has been a breeze. Seamless integration, great service and a great product. Nothing has been too much hassle for them and we'd happily recommend them to anyone.

Matalandirect
United Kingdom
Over 2 years using the app