Reviews (674)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.
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Good friendly company that explain all the things that are important when setting reviews up. Solid system, trusted by google. Customer services staff know their stuff and are quick to help and resolve any issues.
I was previously using a google certified review service. They were ok. Offered a ton of functionality. But charged you WAY more than the service justified. I looked elsewhere and found reviews.io. During the changeover the customer service has been very personable and implementing has been a breeze. The cost is a 1/3 of what I was paying to the other guys, and I have lost zero functionality. I am extremely happy so far with swap over and I know if I have ANY issues the team at reviews.io will assist me.
Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.
Customer support 10/10, easy to use 10/10, features 10/10, pricing 8/10 (better than their competitors but ALL review apps are over priced IMO). They do it perfectly... my only gripe is paying £150+ a month for a review app but it beats paying even more for Trustpilot or Feefo etc. and free review apps are too exposed to unverified reviews.
The main highlight is the extremely helpful customer support, especially from Dan & Carlus. The app works well too.
The app is really good but the best thing is the support and customer service. these guys are outstanding - they know their product inside out and will advise you quickly to make sure it all works and that you get the most out of it.
Integrating Shopify with Reviews.io has been a real game changer for our business. Positive proof to prospective customers is helping they decision to shop with us rather than others. The whole team are extremely professional and really add value to www.mountaindog.uk in a timely way.
Really helpful when I needed support on implementing widgets on our website. Connects with Klaviyo and you can do your own HTML designs of emails too. Lot's of functionality.
Great app, really helpful for organising UGC and social proof. Easy to work with and navigate. Great having a team to call with any issues.
Get customer service, always ready to help with any questions or help with updates. Always 5 stars :)