Reviews (707)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather and display customer reviews, enhancing product credibility and customer trust. Key features include customizable widgets, automated review requests, and seamless integration with Google Seller Ratings. The app is praised for its ease of setup and reliable performance. Customer support is particularly noted for its responsiveness and effectiveness in assisting users.

June 9, 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

IrelandsEye Knitwear
Ireland
About 2 years using the app
July 4, 2023

Choosing the right review provider was not easy, but we are more than happy that we chose reviews.io. It's great to see that the team is always expanding their service and adding new features. We can only recommend it

feey AG
Switzerland
About 2 years using the app
Reviews.io replied July 10, 2023

We’re so glad you chose us as your review platform and we’ll continue improving our product to confirm that you made the right choice :) Please feel free to reach out to us on live chat if you need anything from the team!

July 29, 2022

Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.

Cilek Kids Room
United States
Almost 2 years using the app
August 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Hudson & Vine
United States
Almost 2 years using the app
September 14, 2022

I appreciate the proactive approach by Reviews.io staff reaching out to explain how I can use the platform more effectively. There are new things I wasn't aware of, which I'm now busy adding to my website.

The Shoe Garden
Australia
Almost 2 years using the app
January 6, 2023

Amazing customer service extremely helpful and fast at responding to queries. They are always on hand via live chat which is very useful when trying to integrate widgets etc and easily guide you through the process :)

ELLA PALM
United Kingdom
Almost 2 years using the app
October 22, 2020

I have used other review apps with other sites I run but Reviews.io is by far the best one I have used so far. The easy integration with Shopify, simple setup of review rewards were all a great help and their Influencer and SMS capabilities aren't things I have seen anywhere else.

Chill Out With CBD
United States
Almost 2 years using the app
Edited May 14, 2022

Shivangi, Amador and Kai are extremely friendly and knowledgeable.
They answered all my questions and did the technical setup on top of that.
I don't think there can be a better service. Thank you also to the other staff involved in the correspondence. Reviews app and service works very well, and I now have a system of Shopify-Reviews-Klaviyo that meshes neatly.

stiXXie by lajana
Germany
Almost 2 years using the app
January 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Depancel
France
Almost 2 years using the app
July 11, 2022

Great reviews app and amazing support. I can highly recommend to use reviews.io. They are truly developing their app based on the customer needs, which is truly amazing. Especially the Country Manager for Germany is highly supporting and is doing an amazing job. Finally also a reviews app, with which the Google Product Rich Snippets worked instantly.

This Place
Germany
Almost 2 years using the app