Reviews (720)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

January 25, 2022

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.

Bicycle Glass Co
United States
About 2 years using the app
March 9, 2022

I have been using this app for a few years and highly recommend it. Fantastic team and great support.

Xcelerator Online
Australia
About 2 years using the app
February 9, 2021

Great team, excellent customer service! Special thanks to Carlus for support and help with integration and settings. Pleasure to work with, highly recommended

The Balance Planet
United Kingdom
About 2 years using the app
December 16, 2022

Reviews.io was a big help in collecting reviews. We were already doing ok with product reviews using another app but moving to Reviews.io helped us get our Google Local and Facebook reviews where they needed to be. Highly recommended.

Two Step Performance
United States
About 2 years using the app
June 9, 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

IrelandsEye Knitwear
Ireland
About 2 years using the app
July 4, 2023

Choosing the right review provider was not easy, but we are more than happy that we chose reviews.io. It's great to see that the team is always expanding their service and adding new features. We can only recommend it

feey AG
Switzerland
About 2 years using the app
Reviews.io replied July 10, 2023

We’re so glad you chose us as your review platform and we’ll continue improving our product to confirm that you made the right choice :) Please feel free to reach out to us on live chat if you need anything from the team!

July 29, 2022

Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.

Cilek Kids Room
United States
Almost 2 years using the app
August 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Hudson & Vine
United States
Almost 2 years using the app
September 14, 2022

I appreciate the proactive approach by Reviews.io staff reaching out to explain how I can use the platform more effectively. There are new things I wasn't aware of, which I'm now busy adding to my website.

The Shoe Garden
Australia
Almost 2 years using the app
January 6, 2023

Amazing customer service extremely helpful and fast at responding to queries. They are always on hand via live chat which is very useful when trying to integrate widgets etc and easily guide you through the process :)

ELLA PALM
United Kingdom
Almost 2 years using the app