Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

January 21, 2020

Easy to integrate and easy for customers to use.
I'm not a big fan of the layout of the dashboard on their website, that can definitely be optimised for better user design... but I can't fault their customer service!
My questions get promptly resolved.

Oceans Alive Health
United Kingdom
Over 1 year using the app
Reviews.io replied January 21, 2020

Thank you for your review, we are currently working hard to improve & simplify our dashboard design. We should have a new version of the dashboard live by the end of February 2020.

January 9, 2023

Best customer support and really innovative tool. The widget library is awesome!

I would recommend it for 100%!

MuseARTa.com
Germany
Over 1 year using the app
November 15, 2023

Daniel was brilliant in helping me with exporting/checking reviews. Thank you!

Feel
United Kingdom
Over 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review and name-dropping our incredible support member; Daniel 💪

If you ever need anything else, Daniel and the whole team is available on live chat for you 🌟

September 28, 2022

We use the app in several stores and are absolutely satisfied. But the best thing is, if there is even a small problem, the support is immediately on the spot and helps - competently, quickly and reliably. Thank you!

DANYCARE
Germany
Over 1 year using the app
September 7, 2022

Best customer review platform available on the Shopify platform. We have used ShopperApproved and can confirm that Reviews.io is a superior solution.

MFI Medical
United States
Over 1 year using the app
April 4, 2022

SUPER amazing account management and support! The integration is very clean, and our rep Nancy patiently spent a lot of time answering questions and training other members of our team. When we required development work, it was executed very well and in a timely manner. Really can't ask for much more from a vendor partner!

TomboyX
United States
Over 1 year using the app
November 10, 2022

Very helpful staff who are always there to answer questions or solve any technical issues. They helped to integrate my reviews onto my website and did everything I requested. Thanks guys

ScreenHero_ie
Ireland
Over 1 year using the app
Edited July 7, 2022

The team at Reviews.io have been splendid to work with as we are currently switching over review sites. Reviews.io really cares about their customers! Thank you, especially Kai for being so helpful!

TheInsoleStore.com
United States
Over 1 year using the app
August 4, 2021

Not as expensive as alot of the alternatives and still does the job well. I might say the structure and layout could be made more simple.

Tea Life
Australia
Over 1 year using the app
September 16, 2021

Learning this platform with so easy. Thank you, Carlus for the assistance with Keto Pint's account.

KetoPint
United States
Over 1 year using the app