Reviews (711)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather customer reviews, boosting trust and visibility. They praise its easy setup, seamless Shopify integration, and customizable features like review widgets and email templates. The automated review collection and targeted requests are particularly valued. Its reliable performance and exceptional customer support, with staff members like Adam, Maddox, and Trilok highlighted for their responsiveness, are also noted benefits.

July 2, 2021

The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.

The Pi Hut
United Kingdom
About 1 year using the app
December 23, 2022

Great app and set of widgets for shopify and really good value. One thing that's a massive positive is the support - the team are super responsive (they've always responded to me in 5-10mins ) and actually helpful!

We looked at a few different review apps before but this one stands out the best by FAR

Clara
United Kingdom
About 1 year using the app
March 25, 2021

This app is brilliant! The support team is very responsive and always lending a helping hand. Highly recommend.

Tangle Creations
United States
About 1 year using the app
February 1, 2022

We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io

Just Jap
Australia
About 1 year using the app
June 29, 2022

the customer service is really helpful, fast and friendly. I had lots of contact with Monika. I had to install review for our onlineshop, integrate it with shopify, install the widgets and email templates. everything worked good.

klaeny
Germany
About 1 year using the app
May 26, 2022

We've tried multiple Review apps, and definitely this one has our 5 stars specially for support but also having all the features out of the box we were looking for. From Company reviews to Product reviews and specially NPS, this is a great plus. Installation is easy and migration from other software also.

GothRider®
Canada
About 1 year using the app
July 28, 2020

The customer support team have been very supportive whenever we have had questions or issues. Great Service!

Caviar Purveyors
United Kingdom
About 1 year using the app
September 7, 2021

Awesome service! Great product! The best review platform by far. We are very happy with the product & the team supporting us with every issue.

SportHacks
Germany
About 1 year using the app
July 2, 2021

The guys have been really helpful in getting us all set up on reviews.io, everythings gone smoothly and quickly and they were always able to answer any questions that came up.

Umberto Giannini
United Kingdom
About 1 year using the app
May 24, 2022

The reviews app has lots of functionality and options with regards to widgets. I reached out to the support team and Kai in particular was very helpful and actioned my request super fast - thank you! :)

ToyDip
United Kingdom
About 1 year using the app