Reviews (711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to quickly gather customer reviews, boosting trust and visibility. They praise its easy setup, seamless Shopify integration, and customizable features like review widgets and email templates. The automated review collection and targeted requests are particularly valued. Its reliable performance and exceptional customer support, with staff members like Adam, Maddox, and Trilok highlighted for their responsiveness, are also noted benefits.
Refine
-
By rating
The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.
Great app and set of widgets for shopify and really good value. One thing that's a massive positive is the support - the team are super responsive (they've always responded to me in 5-10mins ) and actually helpful!
We looked at a few different review apps before but this one stands out the best by FAR
This app is brilliant! The support team is very responsive and always lending a helping hand. Highly recommend.
We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io
the customer service is really helpful, fast and friendly. I had lots of contact with Monika. I had to install review for our onlineshop, integrate it with shopify, install the widgets and email templates. everything worked good.
We've tried multiple Review apps, and definitely this one has our 5 stars specially for support but also having all the features out of the box we were looking for. From Company reviews to Product reviews and specially NPS, this is a great plus. Installation is easy and migration from other software also.
The customer support team have been very supportive whenever we have had questions or issues. Great Service!
Awesome service! Great product! The best review platform by far. We are very happy with the product & the team supporting us with every issue.
The guys have been really helpful in getting us all set up on reviews.io, everythings gone smoothly and quickly and they were always able to answer any questions that came up.
The reviews app has lots of functionality and options with regards to widgets. I reached out to the support team and Kai in particular was very helpful and actioned my request super fast - thank you! :)