Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

May 22, 2023

We've been using reviews.io for many years. Great tool -- it does pretty much everything an ecommerce platform needs. And always amazing customer service which is as important as the product.

Slice
United States
About 1 year using the app
June 15, 2023

Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.

shelved.co.uk
United Kingdom
About 1 year using the app
Edited May 6, 2024

We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much

MIGHTY PEAKS
Germany
12 months using the app
Reviews.io replied July 12, 2023

Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!

Edited January 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!!

Thank you very much!!! appreciate your help!!

Liveauskorea
South Korea
12 months using the app
Edited January 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast.

Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

QV Skincare
United Kingdom
12 months using the app
February 3, 2021

Love this app! it has helped so much and we are getting lots of feedback. the team at reviews.io are super helpful.

Be Humble NZ
New Zealand
12 months using the app
December 30, 2022

Great customer support. Great tool with lots of options. Strong boost to ur e-commerce business. Thank you.

3RD MAY
Switzerland
12 months using the app
January 4, 2023

Vilash was great and helped us with our subscription and took the time to understand our business and goals. Highly recommend!

The Plant Workshop
United Kingdom
11 months using the app
November 24, 2021

Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands

Renovatio
Australia
11 months using the app
October 21, 2021

Honestly, not only is this the best review app on the market, the customer service is impeccable. I am based in Australia and no matter what time I need support, there is someone available to help. I am a big fan of Reviews.io!

IMUNI
Australia
11 months using the app