Reviews (673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.
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New to the review process but the set up has been seemless and the staff very helpful with implementation
We're happy we chose reviews.io! Their support is outstanding, Carlus Buchanan and Shane Forster always respond in the same day and get all issues solved in no time. Great job guys!
Pretty straightforward integration, easy functionality. The support team was very helpful as well, quick and professional.
We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much
Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!
We have used reviews.io for some time. I have found the team very helpful with any questions, service and response times is also very good. Overall the app is a perfect addition to our site and does help customers when choosing to purchase a product.
We were looking for a reviews platform for a while when we came across Reviews.io that met all of our needs at a fraction of the cost of some of the other options available. The setup was very simple and the customer service/support is amazing. Their team take the time to review your account on a regular basis to make sure you are optimised for success! Definitely would recommend.
We have loved using Reviews.IO to collect customer reviews and display them on our website in unique ways, among other uses. Great tool for growing your e-commerce business!
Thank you for the feedback.
Reviews.io
Shopify Team
Great app, it has been super helpful to have this linking through to Google. We have quick communication with our account manager Cam. Recommend!
Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.
Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.
We normally use either GTIN or MPN to match your reviews with your products in Google Shopping.
This in most cases is the most reliable and recommended way to match.
Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.