Reviews (712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.
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I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.
And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!
Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!
Glenn in customer success and Mollie in support have both been great - answering queries and helping us get the most out of the platform. Would certainly recommend
Thank you for taking the time to write this review. We really appreciate the feedback.
REVIEWS.io ist ein tolles Produkt und für uns ein echter Gamechanger. Es gibt uns die Möglichkeit, seriöse Kundenbewertungen mit echten Erfahrungen, Fotos und Videos unserer Kunden auf einfache Weise zu verbinden und im Shop darzustellen. Durch diesen User-Generated-Content haben potentielle Käufer die Möglichkeit, an den Projekten von Kunden teilzuhaben. Das deutsche Team mit Shane und Niklas ist großartig. Sie sind nah an der Community und leisten eine großartige Unterstützung. Auch die App und das Dashboard sind schlank und funktionieren gut. REVIEWS.io ist eine Top-Empfehlung.
Thanks Glenn for your help with showing me how the app works - this was really useful. The app is really great. I feel you can really tailor it to your needs and after a little tour showing me the functionality, its a actually a really straightforward app to you use and an invaluable tool for my business.
REVIEWS.io is our trusted partner to collect verified reviews. They have a lot of widget options for displaying reviews in addition to robust reviews collection options. Tech support has always been great although we rarely need help outside of customization. All in all, I believe REVIEWS.io is the best value in reviews platforms.
We moved over to REVIEWS.io from Trustpilot a month ago. I wish we'd done it years ago. Trustpilot's fees kept increasing and we were still not getting the reviews snippets in our Google Ads. After two weeks with REVIEWS.io they're appearing on Google Shopping. Amazing service. Great app. Fantastic customer support.
Thank you for your amazing review, we're so glad you made the switch and we're super excited at what we can achieve together! Our live chat support is available to you whenever you need any assistance with anything 🌟
We were so nervous about choosing the "right" reviews app and finally made the plunge. We have been blown away by the set up support. I assumed I'd have to do most of the set up myself but it was quite the opposite. They are always available to help with my silly questions, quick to respond and I'm just not used to having someone else do the hard graft for me. I can't thank reviews.io enough for getting our reviews up and running so quickly. And they look great on our site too. I was worried about it ruining the aesthetic of our site but it blends in perfectly and only enhances the whole experience. Thank you.
Great apps and amazing customer service. I rarely have any issues that need sorting but when I do, they are all sorted very quickly.
Really pleased with the service so far. I'm switching from Trustpilot due to them quadrupling the price of their already expensive service, and Reviews.io have been easy to work with and incredibly helpful so far, and I'm saving money. Their website is much easier to work with than the Trustpilot interface and I feel like I'm getting better customisation options for email templates etc. Adding the code to display reviews on the website is also very easy! Carlus has been a great help, setting up many of the features for me and sorting out all of my queries.