Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

July 26, 2023

Best reviews app. Customer service is INCREDIBLE. Widget is really customizable and the team really helped me to get every steps done fast.

Hooké
Canada
Over 1 year using the app
Reviews.io replied August 2, 2023

The team is so happy to hear you think so - we agree! Our incredible customer service team is here for you to help you get the most of our platform :) If you ever need anything else or want to take a deeper look into our features, just let the team know!

July 28, 2021

This app has been really beneficial in both collating and measuring our reviews. The support I have received from Carlus has been fantastic through helping me with understanding the data, setting up flows, and getting the most out of the app for our needs.

IOLLA
United Kingdom
Over 1 year using the app
January 20, 2023

Can't commend the support they will provide well enough, Vilash was really responsive and gave quality advice on how to get the most out of their platform with the current plan I'm on.

Copperfield
United Kingdom
Over 1 year using the app
June 22, 2023

Great first experience today at Review.io with Vilash & Callum - talked me through the process of onboarding and callum helped get the widgets in place - highly recommended

Heaven Therapy Skincare
United Kingdom
Over 1 year using the app
July 28, 2022

Functionality appears very robust and the team are helpful at setting everything up. I would recommend

Supplement Solutions
New Zealand
Over 1 year using the app
December 21, 2022

Kai rocks! I've used half a dozen review tools and Reviews.io takes the cake for best reviews tool there is.

playgoodsport
United States
Over 1 year using the app
January 20, 2022

We use Review.io to integrate verified Reviews in our onlineshop and to show the feedback at our landing page . The set up took a while, because we had various customizations to do. During the whole time, the reviews.io did an incredibly good job und were always there to help. No matter how complicated the question or problem was, reviews.io managed it to solve it quickly and help us. They are very friendly, supportive, and always think one step ahead what makes it easy for us to adapt new settings. We are very happy to use reviews.io and we can absolutely recommend it!

Grill Supply
Germany
Over 1 year using the app
May 31, 2023

We have been using reviews.io for some time already. Whenever we have some technical issue or concern, the team is always ready to help us. If you are with TP at the moment, go and swap to reviews.io how we did!.

TruClothing
United Kingdom
Over 1 year using the app
August 24, 2022

Support is fantastic. Always quick to help and go above and beyond with any issue. Needed a widget coded into the header and they were happy to do it and even added a different version that better suited mobile users.

Toptoys2u Limited
United Kingdom
Over 1 year using the app
July 28, 2022

great support, Monika helped me out a lot. The UGC feature is very handy and for small shops its a great integration

bamtoo
Germany
Over 1 year using the app