Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

July 28, 2023

I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.

AccuYard Golf
United States
About 1 month using the app
Reviews.io replied August 2, 2023

And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!

January 13, 2022

Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!

Nine Lives Bazaar
Australia
Almost 3 years using the app
August 19, 2021

Glenn in customer success and Mollie in support have both been great - answering queries and helping us get the most out of the platform. Would certainly recommend

Tentsile
United Kingdom
Almost 3 years using the app
Reviews.io replied August 21, 2021

Thank you for taking the time to write this review. We really appreciate the feedback.

November 5, 2021

REVIEWS.io ist ein tolles Produkt und für uns ein echter Gamechanger. Es gibt uns die Möglichkeit, seriöse Kundenbewertungen mit echten Erfahrungen, Fotos und Videos unserer Kunden auf einfache Weise zu verbinden und im Shop darzustellen. Durch diesen User-Generated-Content haben potentielle Käufer die Möglichkeit, an den Projekten von Kunden teilzuhaben. Das deutsche Team mit Shane und Niklas ist großartig. Sie sind nah an der Community und leisten eine großartige Unterstützung. Auch die App und das Dashboard sind schlank und funktionieren gut. REVIEWS.io ist eine Top-Empfehlung.

ofivo
Germany
Almost 3 years using the app
January 18, 2021

Thanks Glenn for your help with showing me how the app works - this was really useful. The app is really great. I feel you can really tailor it to your needs and after a little tour showing me the functionality, its a actually a really straightforward app to you use and an invaluable tool for my business.

The Other Saint
United Kingdom
Almost 3 years using the app
February 10, 2022

REVIEWS.io is our trusted partner to collect verified reviews. They have a lot of widget options for displaying reviews in addition to robust reviews collection options. Tech support has always been great although we rarely need help outside of customization. All in all, I believe REVIEWS.io is the best value in reviews platforms.

Atla
United States
Almost 3 years using the app
November 17, 2023

We moved over to REVIEWS.io from Trustpilot a month ago. I wish we'd done it years ago. Trustpilot's fees kept increasing and we were still not getting the reviews snippets in our Google Ads. After two weeks with REVIEWS.io they're appearing on Google Shopping. Amazing service. Great app. Fantastic customer support.

The Sign Shed
United Kingdom
About 1 month using the app
Reviews.io replied November 22, 2023

Thank you for your amazing review, we're so glad you made the switch and we're super excited at what we can achieve together! Our live chat support is available to you whenever you need any assistance with anything 🌟

February 18, 2021

We were so nervous about choosing the "right" reviews app and finally made the plunge. We have been blown away by the set up support. I assumed I'd have to do most of the set up myself but it was quite the opposite. They are always available to help with my silly questions, quick to respond and I'm just not used to having someone else do the hard graft for me. I can't thank reviews.io enough for getting our reviews up and running so quickly. And they look great on our site too. I was worried about it ruining the aesthetic of our site but it blends in perfectly and only enhances the whole experience. Thank you.

Non Plastic Beach Ltd
United Kingdom
Almost 3 years using the app
Edited June 12, 2023

Great apps and amazing customer service. I rarely have any issues that need sorting but when I do, they are all sorted very quickly.

Clair de Lune
United Kingdom
Over 2 years using the app
December 23, 2020

Really pleased with the service so far. I'm switching from Trustpilot due to them quadrupling the price of their already expensive service, and Reviews.io have been easy to work with and incredibly helpful so far, and I'm saving money. Their website is much easier to work with than the Trustpilot interface and I feel like I'm getting better customisation options for email templates etc. Adding the code to display reviews on the website is also very easy! Carlus has been a great help, setting up many of the features for me and sorting out all of my queries.

First Mats Ltd
United Kingdom
Over 2 years using the app