Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

July 1, 2020

Excellent customer service all round - great app and perfect for what we need. SO easy to use - a million times better than others we have tried.

Bellamoon
United Kingdom
Over 1 year using the app
October 22, 2021

The product is great but the customer service is truly next level. If you are looking for a reviews app then you won't be disappointed with reviews.co.uk

Peaceful Hooligan
United Kingdom
Over 1 year using the app
Edited September 1, 2021

Top notch way to collect reviews amazing integrations with klavyio and great support there the best!

Pittsburgh Spray
United States
Over 1 year using the app
Reviews.io replied September 3, 2021

I'm glad you are liking the solution.

September 13, 2023

We're really happy with the constant, quick, and great support the team is providing whenever we need help! The app runs great on our website and there are many options to choose from.

ingarden
United States
Over 1 year using the app
Reviews.io replied September 14, 2023

Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉 If you ever need any more help or just want to discuss the platform and features available to you then we're available 24/7!

Edited February 10, 2024

The team is solid at Reviews.io and we are pleased with the functionality and flexibility of the site and the results we get from use. The variety of widgets and display options is better than most any other app of it's kind.

It is very deep, so be prepared to spend an adequate amount of time setting it up. Support is very quick and very knowledgeable.

Marie Sharp's Company Store
United States
Over 1 year using the app
Reviews.io replied November 29, 2022

Hi, it was good to speak to you the other day and we are really pleased that we've found a path to resolving the issues you've experienced around getting started. We really do try and work with all our clients and their individual needs. As discussed the team has reached out and is actioning their plan of action to be able to assist you further. Once this has all been completed the team will continue to monitor your progress whilst you start to navigate the solution. We look forward to getting to a positive relationship swiftly and thank you again for your feedback. 🙂

December 6, 2022

Something did not work, they helped within 24 hours, and after that I had another issue we did a live meeting with support and 20min later everything worked as planned

coeur-de-beaute.de
Germany
Over 1 year using the app
Edited November 9, 2016

Every eCommerce store should be using something on this caliber when it comes to managing product and company reviews. For the money you are not going to get a better option. The support is great and they were able to make sure everything in our theme worked well with their code. This is going to be a fantastic tool during the holiday season and moving forward.

Ccprep
United States
Over 1 year using the app
November 25, 2020

Without doubt, Reviews.io is the best reviews partner a brand could wish for. Our business is new and small (for now) and yet I've just been treated like a rockstar to have my site further optimised and looking awesome with their software. Review.io is both slick in design and functionality. Their team's attention to detail to ensure our site is maximising conversion opportunities is phenomenal and I'm genuinely excited to see the results in the coming months. I'm one extremely satisfied customer.

Ricky
United Kingdom
Over 1 year using the app
December 16, 2021

The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.

LYFE Fuel
United States
Over 1 year using the app
August 24, 2023

Very helpful with the installs. Great review app, was with Yotpo before and recommend reviews.io !!!

Putnams
United Kingdom
Over 1 year using the app
Reviews.io replied August 29, 2023

Thank you so much for your review, glad to hear you're happy with your switch to REVIEWS.io. Appreciate your recommendation, if you ever need anything else - questions or just more info on a feature then our team is here for you! :)