Reviews (720)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

August 19, 2024

easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!

Made By Coopers
United Kingdom
5 months using the app
August 19, 2024

Kai & Trilok were of great help.
Got the fix in no time.

Thank you Kai

Lit-AF.in
India
11 months using the app
November 7, 2024

Great platform and great customer service.

Postman Pooch
United Kingdom
13 days using the app
August 2, 2024

Super smooth onboarding experience with great support from Maddox. From signup, to review migration/import and being live and collecting reviews in only a couple of hours. They even helped us map product handles to SKUs as the export from our previous review app didn't include SKUs. Far superior widgets across the board.

Baby Elegance
Ireland
3 months using the app
Reviews.io replied August 19, 2024

Thank you so much for the wonderful review! We’re delighted to hear that your onboarding experience was smooth and that Maddox provided great support from start to finish. It’s fantastic to see you up and running, collecting reviews in just a few hours.

We’re thrilled that you’re enjoying our widgets and are excited to be part of your continued growth. We’re here to support you every step of the way!

Thanks again for choosing REVIEWS.io!

August 15, 2024

Maddox was super helpful with answering all my questions. He patiently understood my queries and quickly responded back with solutions. Great Customer Support!

American Tall
United States
7 months using the app
Reviews.io replied August 19, 2024

We’re so glad to hear that Maddox provided you with the assistance you needed! It’s fantastic to know he was able to support you quickly & efficiently!

Your positive feedback about our customer support means a lot to us. If you ever need further help, don’t hesitate to reach out—we’re always here for you!

Thank you for the 5-star review!

September 10, 2024

The integration has great features with Shopify and the quick support is fantastic.

Good Sense
United Kingdom
11 days using the app
Reviews.io replied September 20, 2024

We're glad to hear that the Shopify integration is working well for you and that our support team has been quick to assist.

Your feedback means a lot to us, and we’re excited to continue helping you get the most out of the app!

October 30, 2024

Freundlicher Support und schnelle Fehlerbehebung. Ich bin sehr zufrieden mit dem Service – das Team war stets hilfsbereit und hat prompt auf meine Anliegen reagiert. Freundliche Grüsse Skullstore GmbH

Skullstore GmbH
Switzerland
Over 1 year using the app
August 13, 2024

Working with Reviews.io has been seamless and amazing!

Support has been helpful with every step of the way!

TrophySmack
United States
2 months using the app
Reviews.io replied August 19, 2024

Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way.

We’re excited to continue supporting your success and appreciate your kind words!

December 20, 2024

Mega Support und einfach das beste Bewertungstool mit extrem vielen Möglichkeiten.

Eulentaler
Germany
7 months using the app
August 22, 2024

I'm satisfied with the service. They offer a lot of options for the widget, and the customer service is very helpful. Any inquiries made through the live chat are always replied to promptly.

Modayn
United States
4 days using the app
Reviews.io replied September 20, 2024

Thank you for your review!

We’re glad to hear you’re satisfied with the service and that our widget options are meeting your needs. It’s great to know that our live chat support has been responsive and helpful.

We appreciate you taking the time to share your experience.