Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

August 27, 2021

Great app and comms from Glenn and the wider team at Reviews. Super easy to set-up and collect reviews.

JACK1T
United Kingdom
Over 1 year using the app
Reviews.io replied August 31, 2021

Glad you are getting on well with the App.

Edited June 25, 2020

The team at Reviews.io have been super helpful in helping us get set up. They saved us from getting bad reviews for late deliveries during COVID-19 by delaying review requests being sent out to reduce bad reviews for extended delivery times. Jumping on the live chat, Cameron has always responded to me super quickly and never pretended like they'd never heard of us, he remembered both myself and my web developer and were consistent in getting me help and/or my problem resolved in under an hour. Gotta give yourselves a pat on the back guys you've been the best reviews app we've used so far :)

Fit Nutrition Australia
Australia
Over 1 year using the app
Edited August 18, 2022

Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!

Get Flocked
Australia
Over 1 year using the app
Edited November 25, 2020

Brilliant app, so far so good. Everyone at REVIEWS has been really helpful and reply quickly to any enquries I have had

The Little House Shop
United Kingdom
About 1 year using the app
October 13, 2022

Many thanks to Mollie from customer service- she was able to help me set everything up super quickly. We are thrilled with REVIEWS.io

IKARIIA
Austria
About 1 year using the app
Edited July 5, 2023

Have been using the app for 6 months now. Have had excellent support throughout and can't recommend them highly enough. Patient with my lack of knowledge, persistent in tackling the issue and above all got the job done. Our site looks amazing with all the reviews. Have tried a few review apps, very happy to have found these guys.

Evocative Cornwall
United Kingdom
About 1 year using the app
September 6, 2023

So much information at your fingertips! Terrific service and follow-up.

My Pet Chicken
United States
About 1 year using the app
Reviews.io replied September 11, 2023

Thanks for the great review, we're always looking at the best ways to provide consumable information for our valued customers :) Our live chat team is always here if you need any further info or if you'd like to discuss features available to you!

January 21, 2022

The customer service for the app is fantastic! Mollie and Dylan set up everything on my store in less than 2 hours. Would highly recommend.

Skin Fanatics
United Kingdom
About 1 year using the app
December 8, 2022

After rebranding and updating our website, the team was super helpful in getting our reviews widget updated to match our theme. Adam was quick to respond and navigated us through the process with ease. Thank you!

Electric Bear Brewing Co
United Kingdom
About 1 year using the app
June 28, 2023

Great app and Excellent customer support.
Maddox was very helpful in helping us setting up some features and fixing some issues we were having.

Go Mate Drinks
United Kingdom
About 1 year using the app
Reviews.io replied June 30, 2023

Amazing to hear this! Thank you so much and Maddox will be very happy to hear you are happy and things are going well for you! Don't forget to pop into the dashboard and check out features that you may not yet be using, we really do like to make sure all accounts are performing to the highest of standards, so if there is anything you would like to discuss feature wise, then please do jump on our live chat and we will be happy to help advise and assist :)