Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

December 21, 2022

Kai rocks! I've used half a dozen review tools and Reviews.io takes the cake for best reviews tool there is.

playgoodsport
United States
Over 1 year using the app
January 20, 2022

We use Review.io to integrate verified Reviews in our onlineshop and to show the feedback at our landing page . The set up took a while, because we had various customizations to do. During the whole time, the reviews.io did an incredibly good job und were always there to help. No matter how complicated the question or problem was, reviews.io managed it to solve it quickly and help us. They are very friendly, supportive, and always think one step ahead what makes it easy for us to adapt new settings. We are very happy to use reviews.io and we can absolutely recommend it!

Grill Supply
Germany
Over 1 year using the app
August 24, 2022

Support is fantastic. Always quick to help and go above and beyond with any issue. Needed a widget coded into the header and they were happy to do it and even added a different version that better suited mobile users.

Toptoys2u Limited
United Kingdom
Over 1 year using the app
July 28, 2022

great support, Monika helped me out a lot. The UGC feature is very handy and for small shops its a great integration

bamtoo
Germany
Over 1 year using the app
July 1, 2020

Excellent customer service all round - great app and perfect for what we need. SO easy to use - a million times better than others we have tried.

Bellamoon
United Kingdom
Over 1 year using the app
October 22, 2021

The product is great but the customer service is truly next level. If you are looking for a reviews app then you won't be disappointed with reviews.co.uk

Peaceful Hooligan
United Kingdom
Over 1 year using the app
Edited September 1, 2021

Top notch way to collect reviews amazing integrations with klavyio and great support there the best!

Pittsburgh Spray
United States
Over 1 year using the app
Reviews.io replied September 3, 2021

I'm glad you are liking the solution.

Edited February 10, 2024

The team is solid at Reviews.io and we are pleased with the functionality and flexibility of the site and the results we get from use. The variety of widgets and display options is better than most any other app of it's kind.

It is very deep, so be prepared to spend an adequate amount of time setting it up. Support is very quick and very knowledgeable.

Marie Sharp's Company Store
United States
Over 1 year using the app
Reviews.io replied November 29, 2022

Hi, it was good to speak to you the other day and we are really pleased that we've found a path to resolving the issues you've experienced around getting started. We really do try and work with all our clients and their individual needs. As discussed the team has reached out and is actioning their plan of action to be able to assist you further. Once this has all been completed the team will continue to monitor your progress whilst you start to navigate the solution. We look forward to getting to a positive relationship swiftly and thank you again for your feedback. 🙂

December 6, 2022

Something did not work, they helped within 24 hours, and after that I had another issue we did a live meeting with support and 20min later everything worked as planned

coeur-de-beaute.de
Germany
Over 1 year using the app
Edited November 9, 2016

Every eCommerce store should be using something on this caliber when it comes to managing product and company reviews. For the money you are not going to get a better option. The support is great and they were able to make sure everything in our theme worked well with their code. This is going to be a fantastic tool during the holiday season and moving forward.

Ccprep
United States
Over 1 year using the app