Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

November 10, 2023

Daniel was so helpful with all our queries. The app is a bit new to us and we're still going through a few learning curves but their support team is so responsive and also take in advice regarding how to better their product.

Thrifted.com
United Kingdom
About 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review - we're so happy to hear Daniel was able to resolve all your queries! Our team is always here to help with that learning curve and for you to get the most success out of our solution ✨ Let us know if you ever need anything!

April 28, 2022

Great Support and a quick turnaround from developers. The App is intuitive and easy to use and is a must for helping conversion.

London and Avalon
United Kingdom
About 1 year using the app
July 2, 2021

The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.

The Pi Hut
United Kingdom
About 1 year using the app
December 23, 2022

Great app and set of widgets for shopify and really good value. One thing that's a massive positive is the support - the team are super responsive (they've always responded to me in 5-10mins ) and actually helpful!

We looked at a few different review apps before but this one stands out the best by FAR

Clara
United Kingdom
About 1 year using the app
March 25, 2021

This app is brilliant! The support team is very responsive and always lending a helping hand. Highly recommend.

Tangle Creations
United States
About 1 year using the app
February 1, 2022

We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io

Just Jap
Australia
About 1 year using the app
June 29, 2022

the customer service is really helpful, fast and friendly. I had lots of contact with Monika. I had to install review for our onlineshop, integrate it with shopify, install the widgets and email templates. everything worked good.

klaeny
Germany
About 1 year using the app
May 26, 2022

We've tried multiple Review apps, and definitely this one has our 5 stars specially for support but also having all the features out of the box we were looking for. From Company reviews to Product reviews and specially NPS, this is a great plus. Installation is easy and migration from other software also.

GothRider®
Canada
About 1 year using the app
July 28, 2020

The customer support team have been very supportive whenever we have had questions or issues. Great Service!

Caviar Purveyors
United Kingdom
About 1 year using the app
September 7, 2021

Awesome service! Great product! The best review platform by far. We are very happy with the product & the team supporting us with every issue.

SportHacks
Germany
About 1 year using the app