Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

July 2, 2021

The guys have been really helpful in getting us all set up on reviews.io, everythings gone smoothly and quickly and they were always able to answer any questions that came up.

Umberto Giannini
United Kingdom
About 1 year using the app
May 24, 2022

The reviews app has lots of functionality and options with regards to widgets. I reached out to the support team and Kai in particular was very helpful and actioned my request super fast - thank you! :)

ToyDip
United Kingdom
About 1 year using the app
June 2, 2023

App works great. Has a lot of really useful features such as the Nuggets. Also, the customer service has been top notch!

Off Road Tents
United States
About 1 year using the app
May 23, 2022

Having been using this app for a few weeks, I can honestly recommend to anyone. The customer service is second to none and the devs work so quickly. The ability to customise the reviews is great and they sit beautifully on our site.

WBCo
United Kingdom
About 1 year using the app
December 8, 2022

Great App, easy to use and great customer support, they always answer fast and helped me with a review issue very easy. Thank you!

Vegablum KG
Germany
About 1 year using the app
December 23, 2022

What an amazing application for customer reviews! Great after sales and general support. Would never look elsewhere.. thumbs up to the team at REVIEWS..io

HAMI
South Africa
About 1 year using the app
June 26, 2020

Having a great experience using the reviews.io app! Nicola has been particularly helpful, and no request is too much for her. She is always on hand to help and provides an A+ service.

WooWoo
United Kingdom
About 1 year using the app
December 23, 2021

No complaints at all! Works seamlessly and their customer services are always super helpful, highly recommended

CROSSIP
United Kingdom
About 1 year using the app
August 19, 2021

The app is really great and easy to use, but much more important to me is the 10/10 support.
The developers helped me a lot by fixing bugs themselves and the team was very nice all the time even if i had multiple issues in a row.
Thanks a lot!

Two Worlds Designs
Germany
About 1 year using the app
Reviews.io replied August 21, 2021

Im glad we have met you expectations. We pride ourselves on having more developers than sales people.

November 16, 2022

New to the review process but the set up has been seemless and the staff very helpful with implementation

nakedmole
Australia
About 1 year using the app