Reviews (673)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

January 21, 2022

Best App fpr review. Better than trusted.
Great Service we love it!
Easy to install, great Features.

Alpurial GmbH
Germany
9 months using the app
January 29, 2022

We have been using this app for a almost a year.Like this app and we are very happy to upgrade our plan.The reviews help us to grow.I like the invitation settings and we have a good conversion rate.I also have submited requests to add new features,they are pretty helpful to handle for me.Staffs like Andrew,Comerson,Mollie all have assisted me with the problems.Thank you all for your professional help.

SmaFan.com
United States
9 months using the app
December 12, 2022

Vilash was really helpful with updating our reviews widget on shopify. Very helpful and knowledgeable and made it easy to do.

Sloafer
United Kingdom
9 months using the app
November 9, 2022

Love the app, especially the onboarding team and support towards implementing best practise quickly. Jake in AU is a legend!

On Duty
Australia
9 months using the app
January 9, 2023

Customer Service (Kai) was extremely helpful and knowledgeable. Very easy transition from Judge.me. Revies.io has so much more feature and the image/video first approach also convinced us. Fantastic app!

MAGNA Atelier
Germany
9 months using the app
Edited January 4, 2023

Amador was super helpful and great to finally have a platform with verified reviews!! Integrates really nicely with Google reviews too and they can also import in old reviews

Ftero Surf
United Kingdom
9 months using the app
September 8, 2023

great app, smoothly switched a few months ago. Great to have productreviews now instead of company reviews only. Quick respons on questions from the team and easy to install! Happy customer from the Netherlands

Bedankjes.nl
Netherlands
6 months using the app
Reviews.io replied September 14, 2023

We're so happy to have you here at REVIEWS.io! Welcome :) 🇳🇱 Collecting both company and product reviews is essential and we'd never restrict you from collecting only one type!

If you have any other questions or want to discuss features, we're always here for you 24/7!

January 11, 2022

It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.

BABA CARE
Germany
9 months using the app
August 15, 2023

I received incredible customer service from the REVIEWS.io tem when I needed help with installation. They were friendly and their dedication and expertise made the experience stress-free. I highly recommend their exceptional service. Thank you for your incredible support!

MIANN & CO
Australia
7 months using the app
Reviews.io replied August 29, 2023

Wow! Thank you for your incredible review! Our team love to hear feedback like this as we strive to offer the best support ever. Once again, thank you for your super review and if you ever need any further support, you know where we are!

April 12, 2023

We have been using Reviews IO for a few months now. I love how user-friendly the platform is. It has made a massive difference for us by pushing all the reviews to our Walmart store. We use customer testimonials very often and being able to search and pull testimonials and create snippets super fast has been a huge time saver. We had a few snags while getting everything set up but the Reviews IO team was so very helpful and made sure everything was set up and functioning the way it should. Highly recommend this app.

Diamond MMA
United States
8 months using the app