Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

October 2, 2023

Preis-Leistung ist wirklich top! Wir hatten vorher trusted Shops für die Shop Bewertungen und judge.me für die Produkte. Nun haben wir beides in einem für einen wirklich tollen Preis. Toll ist auch, dass wir Reviews.io auch mit Klaviyo verbinden können und hier die Bewertungsabfragen raus senden können.

Was nicht ganz optimal ist, ist das unser Shop wenn wir alle möglichen Banner online haben an Page Speed verliert. Der Start war bei uns auch etwas holprig, da die Entwickler am Live Theme gearbeitet haben und manche Bewertungen dann doppelt und dreifach angezeigt wurden. Man muss allerdings sagen, dass das Team dann schnell reagiert hat und das Problem gelöst wurde.

OPTIMUM PERFORMANCE®
Germany
8 months using the app
May 12, 2023

@vilash has been super helpful in sorting some problems inherited by our agency. Very efficient and practical advice.

Quinola
United Kingdom
8 months using the app
October 18, 2022

Great app! And incredible customer support. When a question comes up, you get an answer right away.

apfelmoment
Germany
8 months using the app
June 23, 2023

Mollie was very helpful with our problem. She helped us with implementing special wishes (we didn't want some of the text on it) and really took her time. Thank you!

popeia
Germany
8 months using the app
Reviews.io replied June 30, 2023

Mollie will be pleased you are happy with the support received! Our team really do try their best to assist and help our clients create the best opportunities for their business along the way, thank you for taking the time to feedback, it's been passed on and appreciation all round! :)

January 4, 2024

Super tool. Just integrated it. Excited how that will effect our numbers. For some points you need a developer. Very happy with the support team!

Pumpkin Organics
Germany
7 months using the app
Reviews.io replied January 18, 2024

Thank you for your amazing review! If you ever need anything, our support team is always available for you :)

June 15, 2022

Great review app, easy to use and support is comprehensive, would definitely recommend I use this on both my websites

Trident Towing
United Kingdom
8 months using the app
July 7, 2023

Der Kundensupport hilft einem immer weiter und löst teilweise auch die Probleme welche man geändert haben möchte.

Wurzelwohl
Austria
8 months using the app
Reviews.io replied July 10, 2023

Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Es freut uns sehr zu hören, dass du ein zufriedener REVIEWS.io-Kunde bist. Deine Zufriedenheit bedeutet uns alles. Wenn du Unterstützung benötigst, um deinen Kontofortschritt zu besprechen oder Fragen zu den Funktionen zu klären, freuen wir uns sehr, dich im Live-Chat zu begrüßen! Und selbst wenn du nur vorbeikommen möchtest, um uns persönlich "Hallo" zu sagen, bist du herzlich willkommen. Wir freuen uns darauf, mit dir zu sprechen!

June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally.
Always a great service.

Queer Lit
United Kingdom
8 months using the app
Edited May 24, 2021

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Bonners Music
United Kingdom
7 months using the app
September 11, 2023

Really pleased with reviews.io! Great customer service through their chat and easy-to-use platform. Thank you!

Bioflow UK
United Kingdom
7 months using the app
Reviews.io replied September 14, 2023

Thank you for your amazing review! ⭐️ Our support team is always here to help and answer any questions you have. We strive on making our platform as straightforward and easy to use to collect reviews from your customers. If you ever need anything else then our support team is here to help! 👏