Reviews (673)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

March 31, 2021

This app is super easy to use. Seamless & stable integration with Shopify, and the range of widgets is great.
And backed by a really great support team!

Anstel Brands
Australia
8 months using the app
June 23, 2023

Mollie was very helpful with our problem. She helped us with implementing special wishes (we didn't want some of the text on it) and really took her time. Thank you!

popeia
Germany
8 months using the app
Reviews.io replied June 30, 2023

Mollie will be pleased you are happy with the support received! Our team really do try their best to assist and help our clients create the best opportunities for their business along the way, thank you for taking the time to feedback, it's been passed on and appreciation all round! :)

July 7, 2023

Der Kundensupport hilft einem immer weiter und löst teilweise auch die Probleme welche man geändert haben möchte.

Wurzelwohl
Austria
8 months using the app
Reviews.io replied July 10, 2023

Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Es freut uns sehr zu hören, dass du ein zufriedener REVIEWS.io-Kunde bist. Deine Zufriedenheit bedeutet uns alles. Wenn du Unterstützung benötigst, um deinen Kontofortschritt zu besprechen oder Fragen zu den Funktionen zu klären, freuen wir uns sehr, dich im Live-Chat zu begrüßen! Und selbst wenn du nur vorbeikommen möchtest, um uns persönlich "Hallo" zu sagen, bist du herzlich willkommen. Wir freuen uns darauf, mit dir zu sprechen!

May 12, 2023

@vilash has been super helpful in sorting some problems inherited by our agency. Very efficient and practical advice.

Quinola
United Kingdom
8 months using the app
October 18, 2022

Great app! And incredible customer support. When a question comes up, you get an answer right away.

apfelmoment
Germany
8 months using the app
June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally.
Always a great service.

Queer Lit
United Kingdom
8 months using the app
June 15, 2022

Great review app, easy to use and support is comprehensive, would definitely recommend I use this on both my websites

Trident Towing
United Kingdom
8 months using the app
Edited May 24, 2021

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Bonners Music
United Kingdom
7 months using the app
December 9, 2020

Reviews.io have been a great partner for our business! The team, especially Glenn are very efficient and knowledgeable, integration to our website with Shopify was a breeze and has really helped to substantiate the quality of our products with clear and genuine reviews. Thank you!

Pure Lakes
United Kingdom
7 months using the app
March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

eaten-alive
United Kingdom
7 months using the app