Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

August 11, 2020

Awesome service and much better than a competitors that we have tried. The tech support is helpful too.

Fire Retardant Shirts.com
United States
12 months using the app
Edited May 6, 2024

We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much

MIGHTY PEAKS
Germany
12 months using the app
Reviews.io replied July 12, 2023

Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!

Edited January 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!!

Thank you very much!!! appreciate your help!!

Liveauskorea
South Korea
12 months using the app
Edited January 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast.

Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

QV Skincare
United Kingdom
12 months using the app
February 3, 2021

Love this app! it has helped so much and we are getting lots of feedback. the team at reviews.io are super helpful.

Be Humble NZ
New Zealand
12 months using the app
December 30, 2022

Great customer support. Great tool with lots of options. Strong boost to ur e-commerce business. Thank you.

3RD MAY
Switzerland
12 months using the app
January 4, 2023

Vilash was great and helped us with our subscription and took the time to understand our business and goals. Highly recommend!

The Plant Workshop
United Kingdom
11 months using the app
November 24, 2021

Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands

Renovatio
Australia
11 months using the app
October 21, 2021

Honestly, not only is this the best review app on the market, the customer service is impeccable. I am based in Australia and no matter what time I need support, there is someone available to help. I am a big fan of Reviews.io!

IMUNI
Australia
11 months using the app
June 19, 2023

The app is easy to use and very intuitive. The support is always happy to help and problems can be solved within minutes.

Lotao
Germany
11 months using the app