Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

December 9, 2020

Reviews.io have been a great partner for our business! The team, especially Glenn are very efficient and knowledgeable, integration to our website with Shopify was a breeze and has really helped to substantiate the quality of our products with clear and genuine reviews. Thank you!

Pure Lakes
United Kingdom
7 months using the app
March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

eaten-alive
United Kingdom
7 months using the app
December 16, 2020

Great support from Shane and Carlus. Review.io impresses not only with the great features, but also with an excellent customer experience.

Smart Meals 💚
Germany
7 months using the app
December 27, 2021

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Oh Crap®
Australia
7 months using the app
October 10, 2023

Really helpful support staff and great product!

WALLIEN
Netherlands
7 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your review, if you need any further assistance our support team is available for you! 🌟

January 4, 2024

I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked.
Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.

warrioraddict.com
United Kingdom
6 months using the app
February 7, 2022

Reviews.io is excellent integrates perfectly with my Shopify store and the customer service is fantastic and always able to assist you if you have any difficulties.

Single Speed Cycles
Australia
7 months using the app
August 15, 2023

I received incredible customer service from the REVIEWS.io tem when I needed help with installation. They were friendly and their dedication and expertise made the experience stress-free. I highly recommend their exceptional service. Thank you for your incredible support!

MIANN & CO
Australia
7 months using the app
Reviews.io replied August 29, 2023

Wow! Thank you for your incredible review! Our team love to hear feedback like this as we strive to offer the best support ever. Once again, thank you for your super review and if you ever need any further support, you know where we are!

Edited April 7, 2022

The support at reviews.io is always really great! They are very helpful and always quick to respond to any questions I may have.

TraditionalBeams
United Kingdom
7 months using the app
March 31, 2021

I used this app to help increase company reviews and collect product reviews whereby customers can also upload pics and videos. Love that Reviews.io has creative widgets and functions to ensure your store is displaying the reviews on the website and social media in an aesthetically appealing way. Cameron from the reviews team was super helpful every step of the way and very prompt in his responses. Smooth onboarding proces.

Gym Direct
Australia
7 months using the app