Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

Edited November 30, 2023

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

Herbal Gardens
United Kingdom
11 months using the app
June 28, 2023

I'm glad I went with reviews.io for google reviews stars, they have reasonably priced packages compared to others, they quickly respond to messages and resolve any issues.
It is great to know that you are communicating with an actual human who is interested in supporting your business unlike another platform.

Perfume Oasis
United Kingdom
11 months using the app
Reviews.io replied June 30, 2023

Thank you so much for your review, we really do appreciate the time taken and the great feedback you have left about your experience you are having with us so far. Its also amazing to hear from our clients that you really do feel the support our team offers as we do really put our clients growth and performance first! Here's to seeing your account grow and develop :)

August 19, 2022

Great and efficient support from Kai, didn't take too long to integrate and it was a pretty easy process.

Scrumbles: Natural Pet Food
United Kingdom
11 months using the app
March 9, 2022

I was having trouble with my reviews populating on my webpage for days and mollie was able to quickly resolve it for me

somedays
Canada
11 months using the app
October 18, 2021

Best Review App on Shopify! Support is incredible, The team is making everything possible. PS:Shane is a legend.

wahuboard.com
Germany
11 months using the app
February 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Freya Rose
United Kingdom
11 months using the app
September 12, 2014

The key thing for us is getting Google Merchant Stars when customers find us in Google shopping etc. Reviews.co.uk is a certified partner so Google counts these reviews and awards us stars accordingly. Reviews.co.uk is the lowest cost provider I found and they are a small, attentive team that respond to any support queries quickly. The dashboard on reviews.co.uk is very easy to use so you can setup your emails as required, other than that it's all a very simple, pain free process and the shopify integration is useful, as it automates email requests for reviews being sent out.

Summary: Google star certified, lowest cost, good service, easy to install and use.
I can't think of any improvement really. Very happy.

The Surround Speakers Boutique
United Kingdom
11 months using the app
Edited January 15, 2024

Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell.
Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert.

6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt!

3 Monate später: Super Support! Schnell und hilfsbereit!

FUCHS & REBELL
Germany
11 months using the app
September 22, 2023

Really good company to work with. Review companies can be so expensive, but reviews.io offer a good level of service with great value.

Easy to dela with and quick to respond to any queries.

The Tank Shop
United Kingdom
11 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your fantastic review, any further queries and we're here for you on our live chat support!

April 12, 2021

I've been using REVIEWS.io for nearly 1 year now and they are excellent. They've always provided instant support and have helped me with some suggestions to boost my review conversion rates. The reviews in which you receive are all invite-only, so you getting only quality reviews that have are been verified. I would highly recommend REVIEWS.io to any growing business.

Scoot City Ltd
United Kingdom
10 months using the app