Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

April 28, 2020

The support was fantastic, Cameron has been a big help. The app fits easily into my shopify store thanks

Hanako Therapies
Australia
7 months using the app
February 8, 2024

As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io ⭐️⭐️⭐️⭐️⭐️

Made It Australia
Australia
5 months using the app
January 5, 2023

Wow... customer service has been beyond incredible. Kai and Adam have been so helpful in my seemingly mundane, but driving me crazy, questions during the set up process of the app. After going through several reviews apps that didn't seem to hit the mark, I think I've finally found one that will go the distance! Excited to work together to get the best from our customers.

Hemp Gallery Australia Pty Ltd
Australia
7 months using the app
February 24, 2022

The team was very helpful and quick in responding to any questions we had with the setup. Heads above the competition regarding features vs price!

Puptales
United Kingdom
6 months using the app
October 24, 2022

Great set up help. Flexible and powerful tool.
Looking forward to finalizing set up and increasing sales.

Bryght Labs
United States
6 months using the app
September 7, 2022

This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!

CauCawa - Ehrlicher Kakao
Austria
6 months using the app
November 15, 2023

Adam and his team provided prompt and efficient assistance with integrating the Dynamic Links feature into Klaviyo flow. Their expertise and quick response were instrumental in ensuring a smooth implementation process!

Standart
Slovakia
6 months using the app
Reviews.io replied November 22, 2023

Adam here - thank you for your amazing review 🌟 Our whole team is here to provide support wherever you need it. Glad to hear you're all set up, if you'd like to discuss anything else then our team is here for you!

January 4, 2024

Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.

»Nach Grau kommt Himmelblau«
Germany
6 months using the app
Reviews.io replied January 18, 2024

Thank you so much for your amazing review! If you ever need anything else, please let us know!

August 2, 2023

There's one person here that really stood out Maddox, he was fast, attentive, and trouble shoot my problem here using this application.! 6 stars if I could.

Sabinas Coffee Stop
United States
6 months using the app
Reviews.io replied August 17, 2023

Maddox is a star, isn't he! Our team fully agrees that Maddox is a 6-star team member so we're very happy when he gets recognition from clients such as yourself.

If you have any further questions or just a chat, our team is always available 24 hours :)

October 5, 2022

Very helpful customer service - had a few different things that needed to be integrated and whoever was helping, from Mollie to Adam were very helpful.

Coraline Skincare
United Kingdom
6 months using the app