Reviews (673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.
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Very easy platform to use. Carlus helped us set up our review widgets. He was very friendly, had great communication, fast responses and all in all great to work with.
The best review app I've come across. The customer service is second to none. Always on chat, phone if you need, and help you do everything from setting up your reviews on-site, to building email funnels with you and everything in between that you need to make this process work! Thank you so much Cam, Kehan and Cole. All your help is greatly appreciated. MOVE TO REVIEWS.IO RIGHT NOW. I have with both of my e-commerce businesses.
The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.
Very happy with the app. The support is always available and helps fixing little issues or installing a new feature.
Can't complain.
To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up.
The whole team is very professional, and the technical support from Kai has been excellent.
Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground
Excellent customer service - special thanks to Kai for being particularly helpful! Generally speaking, Reviews.io has been a gamechanger in terms of customer confidence, and valuable feedback.
Great customer service, very responsive. App has a lot of options on what can do so just beginning to figure out, so calling on customer service quite a bit.
Reviews.io is super easy to use and has a super helpful and passionate support staff!! Would recommend to anyone who is looking to easily manage their customer relations!
Migrated over to reviews.io from Trustpilot about 9 months ago and haven't looked back...cheaper, better support, better widgets, better conversion rates, better integrations...just better in every way.
Love this app. Really easy to configure and is great for capturing customer reviews in a completely hands-off hassle-free manner.