Reviews (721)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.
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I've been using REVIEWS.io for nearly 1 year now and they are excellent. They've always provided instant support and have helped me with some suggestions to boost my review conversion rates. The reviews in which you receive are all invite-only, so you getting only quality reviews that have are been verified. I would highly recommend REVIEWS.io to any growing business.
The team at Review have been really helpful through out the whole process. I would definitely recommend this app to any one who struggles with coding as the team really take you through it step by step and will even enter it for you if it's especially complicated.
Maddox was a great help, very polite and did a great job
We love Maddox too - you're absolutely right with your description! All of our team are always available to you if you ever need any further assistance!
Thank you for the review!
great customer service! really thorough support upon replacing Yotpo and integrating their platform. thansk!
Very easy platform to use. Carlus helped us set up our review widgets. He was very friendly, had great communication, fast responses and all in all great to work with.
The best review app I've come across. The customer service is second to none. Always on chat, phone if you need, and help you do everything from setting up your reviews on-site, to building email funnels with you and everything in between that you need to make this process work! Thank you so much Cam, Kehan and Cole. All your help is greatly appreciated. MOVE TO REVIEWS.IO RIGHT NOW. I have with both of my e-commerce businesses.
The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.
Very happy with the app. The support is always available and helps fixing little issues or installing a new feature.
Can't complain.
To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up.
The whole team is very professional, and the technical support from Kai has been excellent.
Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground
Excellent customer service - special thanks to Kai for being particularly helpful! Generally speaking, Reviews.io has been a gamechanger in terms of customer confidence, and valuable feedback.