Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

September 8, 2023

great app, smoothly switched a few months ago. Great to have productreviews now instead of company reviews only. Quick respons on questions from the team and easy to install! Happy customer from the Netherlands

Bedankjes.nl
Netherlands
6 months using the app
Reviews.io replied September 14, 2023

We're so happy to have you here at REVIEWS.io! Welcome :) 🇳🇱 Collecting both company and product reviews is essential and we'd never restrict you from collecting only one type!

If you have any other questions or want to discuss features, we're always here for you 24/7!

October 15, 2021

reviews.io is by far the best reviews app out there. We really did a lot of research before we decided for reviews.io, but I am so glad and thankful we did. We have more than 10 stores overall and switched all of them from judge.me to reviews.io. The integrations also with other apps such as Klaviyo and many more are super smooth. Most of all we appreciate the support, and the transparency of reviews.io in general. We only found out later that this is not necessarily the case with most platforms on the market. reviews.io became much more than just a reviews platform, just features like video reviews are so powerful, as we can also use user generated content in ads, e.g. and also started using other tools such as fullpicture.io which is also powered by reviews.io

waterdrop®
Germany
6 months using the app
July 8, 2020

Reviews.io has been a wonderful partner to help us build our user-generated content. They have plenty of widgets that fit any design (and can be customized), support is fantastic and fast, and it has a great back-end user interface.

Promescent
United States
6 months using the app
November 4, 2022

Works perfect four about a year now. We used it in our Woocommcerce Shop and now we are transferring it to shopify. No problem at all. Whenever we need help or some custom solutions, the support is super helpful!

Styleholz
Austria
6 months using the app
May 5, 2022

The support is great! They make everything really easy and will help you every step of the way! We've had a great experience so far :)

honeywrap
New Zealand
6 months using the app
March 25, 2022

The customer support is what sets this app apart from the rest. They have worked tirelessly to help me get set up, and are always so pleasant. The app is great and does everything I need.

Nobody's Princess
Australia
6 months using the app
Edited December 22, 2020

The platform looks good and has an OK dashboard that I would consider revising, just to help with navigation. I do think Reviews.IO provides the most value for smaller merchants that may not be able to afford an enterprise-level platform which can be 2X the price or more. We had bumps in the road at first but with the integration complete, we now have a review platform that satisfies google's seller ratings requirements.

supplycache.com
United States
6 months using the app
Edited September 21, 2018

I was looking for an option to Yotpo that was less costly but also had robust features and published to Google, Reviews.io did the trick and they helped when I needed it.

Livie & Luca
United States
5 months using the app
October 14, 2020

Great app, and fantastic customer service! It's massively improved my online store, and the widgets are top notch! This company keeps getting better and better :)

Your Guitar Academy
United Kingdom
5 months using the app
February 8, 2024

Super Support

HIZEN
Germany
4 months using the app