Reviews (674)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

June 23, 2023

Mollie was very helpful with our problem. She helped us with implementing special wishes (we didn't want some of the text on it) and really took her time. Thank you!

popeia
Germany
8 months using the app
Reviews.io replied June 30, 2023

Mollie will be pleased you are happy with the support received! Our team really do try their best to assist and help our clients create the best opportunities for their business along the way, thank you for taking the time to feedback, it's been passed on and appreciation all round! :)

October 18, 2022

Great app! And incredible customer support. When a question comes up, you get an answer right away.

apfelmoment
Germany
8 months using the app
June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally.
Always a great service.

Queer Lit
United Kingdom
8 months using the app
June 15, 2022

Great review app, easy to use and support is comprehensive, would definitely recommend I use this on both my websites

Trident Towing
United Kingdom
8 months using the app
Edited May 24, 2021

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Bonners Music
United Kingdom
7 months using the app
December 9, 2020

Reviews.io have been a great partner for our business! The team, especially Glenn are very efficient and knowledgeable, integration to our website with Shopify was a breeze and has really helped to substantiate the quality of our products with clear and genuine reviews. Thank you!

Pure Lakes
United Kingdom
7 months using the app
March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

eaten-alive
United Kingdom
7 months using the app
December 16, 2020

Great support from Shane and Carlus. Review.io impresses not only with the great features, but also with an excellent customer experience.

Smart Meals 💚
Germany
7 months using the app
December 27, 2021

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Oh Crap®
Australia
7 months using the app
February 7, 2022

Reviews.io is excellent integrates perfectly with my Shopify store and the customer service is fantastic and always able to assist you if you have any difficulties.

Single Speed Cycles
Australia
7 months using the app