Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

August 4, 2021

Super helpful team! From setup right through to any updates required Cameron and the team have been awesome. Great app, powerful and well priced for the features.

Frenchie
Australia
5 months using the app
June 22, 2023

I have tried 3 other review apps and ended up uninstalling them within a month. I installed reviews.io and was having trouble accessing all of the features. Isaac and Jake were amazing! Extremely patient, knowledgable, and able to fix in 5 minutes what I had tried to do for 2 hours. Customer Service is fantastic, looking forward to using this app and all of its features!

Shannan Bower Home
United States
5 months using the app
Reviews.io replied June 30, 2023

3! Apps, well we are so very pleased you came to us and that our fantastic support team were on hand to help you set up, we are biased of course but the support team really are great and always on hand to give the best possible service they can. I have passed your name drops onto Isaac and Jake as its always lovely to see the team hear the recognition for looking after our clients! We are always here to help and looking forward to seeing your journey with REVIEWS.io develop!

Edited March 17, 2023

Great App. Customer Support is amazing. Thank you, Kai! I used to be on Trustpilot. That was way too expensive. Reviews.io ist perfect for all Shopify Stores. I highly recommend it. Also thank you ISAAC. That was awesome

Miralina's Halal Sweets
Germany
5 months using the app
February 4, 2021

All good and helpful and easy. Would suggest to everyone. Easy and good and helpful and easy and good and helpful.

Spice Village
Germany
5 months using the app
May 22, 2023

Ich kann Reviews.io nur wärmstens empfehlen! Der Kundenservice ist exzellent und steht einem immer mit Rat und Tat zur Seite. Egal, welches Widget ich installieren wollte, das Team war stets bereit, mir schnell und effizient zu helfen.

Beeindruckend ist die große Auswahl an Widgets, die Reviews.io bietet. Die Vielfalt und Qualität der verfügbaren Widgets ist beeindruckend und ermöglicht, Kundenbewertungen und den Social Proof der Marke optimal zu präsentieren.

Alles in allem ist Reviews.io eine großartige Plattform, die sowohl hervorragenden Kundenservice als auch eine breite Palette an tollen Widgets bietet. Ich bin rundum zufrieden und kann Reviews.io uneingeschränkt weiterempfehlen.

d'origine
Germany
5 months using the app
March 7, 2023

Good platform to collect reviews. More modern, cheaper and more flexible than other "big" competitors.

In addition, a super nice and helpful support team.

Nothing to complain about here.

sawadeep
Germany
5 months using the app
June 26, 2020

Fantastic app and company. We have been with Reviews.io for several months now and have really seen a positive difference in terms of order numbers.

Revivo
United Kingdom
5 months using the app
October 4, 2023

Adam on live chat support is a life saver! managed to help me out big time installing code into my store as I have no experience. Not very clued up computer wise but the overall set up and customisation of widgets, email templates etc is quick, efficient and very manageable. A lot of options of customisable widgets and look forward to being able to track my reviews effortless. thank you would definitely recommend.

Drip Direct
United Kingdom
5 months using the app
Reviews.io replied November 22, 2023

We're super happy to hear that Adam was able to help you out! Our support team is always looking to find the best solution for our amazing clients. Let the team know if you need anything else! 🌟

August 26, 2021

Great review app, it is worth every cent! The support is really great as well, Nicola from the support team was able to help me out very fast and competent! We would recommend reviews.io

GORNATION
Germany
5 months using the app
Reviews.io replied August 31, 2021

Thanks for recommending us. Your support means so much!

Edited August 2, 2023

Honestly one of the best apps i have used, all the support is quick and helpful. We have been dealing with Kai who has gone above and beyond. Hes implemented all the widgets we needed.

Really amazing..thanks Kai! I have also been dealing with Daniel who is equally as helpful! amazing customer service!

Just Horse Riders
United Kingdom
5 months using the app