Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

November 9, 2022

Love the app, especially the onboarding team and support towards implementing best practise quickly. Jake in AU is a legend!

On Duty
Australia
9 months using the app
January 9, 2023

Customer Service (Kai) was extremely helpful and knowledgeable. Very easy transition from Judge.me. Revies.io has so much more feature and the image/video first approach also convinced us. Fantastic app!

MAGNA Atelier
Germany
9 months using the app
Edited January 4, 2023

Amador was super helpful and great to finally have a platform with verified reviews!! Integrates really nicely with Google reviews too and they can also import in old reviews

Ftero Surf
United Kingdom
9 months using the app
January 11, 2022

It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.

BABA CARE
Germany
9 months using the app
April 12, 2023

We have been using Reviews IO for a few months now. I love how user-friendly the platform is. It has made a massive difference for us by pushing all the reviews to our Walmart store. We use customer testimonials very often and being able to search and pull testimonials and create snippets super fast has been a huge time saver. We had a few snags while getting everything set up but the Reviews IO team was so very helpful and made sure everything was set up and functioning the way it should. Highly recommend this app.

Diamond MMA
United States
8 months using the app
March 31, 2021

This app is super easy to use. Seamless & stable integration with Shopify, and the range of widgets is great.
And backed by a really great support team!

Anstel Brands
Australia
8 months using the app
October 2, 2023

Preis-Leistung ist wirklich top! Wir hatten vorher trusted Shops für die Shop Bewertungen und judge.me für die Produkte. Nun haben wir beides in einem für einen wirklich tollen Preis. Toll ist auch, dass wir Reviews.io auch mit Klaviyo verbinden können und hier die Bewertungsabfragen raus senden können.

Was nicht ganz optimal ist, ist das unser Shop wenn wir alle möglichen Banner online haben an Page Speed verliert. Der Start war bei uns auch etwas holprig, da die Entwickler am Live Theme gearbeitet haben und manche Bewertungen dann doppelt und dreifach angezeigt wurden. Man muss allerdings sagen, dass das Team dann schnell reagiert hat und das Problem gelöst wurde.

OPTIMUM PERFORMANCE®
Germany
8 months using the app
May 12, 2023

@vilash has been super helpful in sorting some problems inherited by our agency. Very efficient and practical advice.

Quinola
United Kingdom
8 months using the app
October 18, 2022

Great app! And incredible customer support. When a question comes up, you get an answer right away.

apfelmoment
Germany
8 months using the app
June 23, 2023

Mollie was very helpful with our problem. She helped us with implementing special wishes (we didn't want some of the text on it) and really took her time. Thank you!

popeia
Germany
8 months using the app
Reviews.io replied June 30, 2023

Mollie will be pleased you are happy with the support received! Our team really do try their best to assist and help our clients create the best opportunities for their business along the way, thank you for taking the time to feedback, it's been passed on and appreciation all round! :)