Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

March 28, 2024

Die Plattform ist sehr individuell auf die eigenen Bedürfnisse anpassbar. Als Google Certified Partner haben die Bewertungen Einfluss auf unsere Sichtbarkeit bei Google und der Support unterstützt einen schnell und unkompliziert bei auftretenden Fragen und Problemen.

Duftkunsthandlung
Germany
About 17 hours using the app
June 15, 2022

Great review app, easy to use and support is comprehensive, would definitely recommend I use this on both my websites

Trident Towing
United Kingdom
8 months using the app
July 7, 2023

Der Kundensupport hilft einem immer weiter und löst teilweise auch die Probleme welche man geändert haben möchte.

Wurzelwohl
Austria
8 months using the app
Reviews.io replied July 10, 2023

Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Es freut uns sehr zu hören, dass du ein zufriedener REVIEWS.io-Kunde bist. Deine Zufriedenheit bedeutet uns alles. Wenn du Unterstützung benötigst, um deinen Kontofortschritt zu besprechen oder Fragen zu den Funktionen zu klären, freuen wir uns sehr, dich im Live-Chat zu begrüßen! Und selbst wenn du nur vorbeikommen möchtest, um uns persönlich "Hallo" zu sagen, bist du herzlich willkommen. Wir freuen uns darauf, mit dir zu sprechen!

June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally.
Always a great service.

Queer Lit
United Kingdom
8 months using the app
Edited May 24, 2021

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Bonners Music
United Kingdom
7 months using the app
September 11, 2023

Really pleased with reviews.io! Great customer service through their chat and easy-to-use platform. Thank you!

Bioflow UK
United Kingdom
7 months using the app
Reviews.io replied September 14, 2023

Thank you for your amazing review! ⭐️ Our support team is always here to help and answer any questions you have. We strive on making our platform as straightforward and easy to use to collect reviews from your customers. If you ever need anything else then our support team is here to help! 👏

December 9, 2020

Reviews.io have been a great partner for our business! The team, especially Glenn are very efficient and knowledgeable, integration to our website with Shopify was a breeze and has really helped to substantiate the quality of our products with clear and genuine reviews. Thank you!

Pure Lakes
United Kingdom
7 months using the app
January 4, 2024

Super tool. Just integrated it. Excited how that will effect our numbers. For some points you need a developer. Very happy with the support team!

Pumpkin Organics
Germany
7 months using the app
Reviews.io replied January 18, 2024

Thank you for your amazing review! If you ever need anything, our support team is always available for you :)

March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

eaten-alive
United Kingdom
7 months using the app
December 16, 2020

Great support from Shane and Carlus. Review.io impresses not only with the great features, but also with an excellent customer experience.

Smart Meals 💚
Germany
7 months using the app