Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

February 14, 2024

Crazy good!

Hundpur
Germany
About 1 year using the app
February 1, 2024

Amazing and quick response from Maddox. Great costumer service!

My Store
United Kingdom
4 days using the app
February 8, 2024

Super service! Hilfreiche app!

Kat's Coffee
Germany
26 days using the app
February 6, 2024

Fast and friendly support.

Suppdiwupp
Germany
5 days using the app
January 4, 2024

Awesome Support!

DIE RINGE
Germany
Over 1 year using the app
November 10, 2023

Daniel was so helpful with all our queries. The app is a bit new to us and we're still going through a few learning curves but their support team is so responsive and also take in advice regarding how to better their product.

Thrifted.com
United Kingdom
About 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review - we're so happy to hear Daniel was able to resolve all your queries! Our team is always here to help with that learning curve and for you to get the most success out of our solution ✨ Let us know if you ever need anything!

January 19, 2024

Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!

Dermalogica
Croatia
About 3 hours using the app
January 15, 2024

Mit Reviews.io sammeln wir endlich erfolgreich Bewertungen, während es mit anderen (namenhaften) Bewertungsplattformen eher schleppend lief. Super finde ich, dass man die Bewertungseinladung anpassen kann und das man einstellen kann wann die Einladung versendet wird (in unserem Fall 5 Tage nach Ausführen der Bestellung), so kommt die Einladung genau zum perfekten Zeitpunkt beim Kunden an. Auch super, dass wir die App mit der App für unser "Treueprogramm" koppeln konnten und so weitere Anreize in Form von Treuepunkten für eine Bewertung geschaffen wurden.

Bei Fragen und Problemen ist der Support super schnell für einen da und Probleme sind zügig gelöst.

PUPPYROPE
Germany
12 months using the app
December 14, 2023

Maddox was a great help, very polite and did a great job

Masterclip
United Kingdom
10 months using the app
Reviews.io replied January 18, 2024

We love Maddox too - you're absolutely right with your description! All of our team are always available to you if you ever need any further assistance!

Thank you for the review!

January 25, 2024

superb customer service & platform

BETTERGY®
Germany
2 days using the app