Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

March 3, 2023

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

zmartband
Germany
4 months using the app
December 30, 2022

Very happy with this widget and the service is wonderful.
There are many options available and Google reviews can also be integrated.

We are plants
Austria
4 months using the app
August 10, 2022

Love this app! Really easy to collect reviews. The interface is very user-friendly and our customers find it easy as well to write a review. Shows on Google ads once you have 100 reviews as well! Highly recommend.

Ben Garelick
United States
4 months using the app
August 4, 2022

Great app for reviews! Somehow my customers actually respond to review requests!
Great support team also!

LoLivia Kinderkleding
Belgium
4 months using the app
June 25, 2020

Great review collection app and an awesome team ready to help. We started with Yotpo, moved to Stamped.io, and have finally settled with Reviews.io. I wish we'd found it sooner because I spent way to much time and money mucking around to get the right platform.

It's by far the best reviews platform. It's not overpriced like Yotpo and it has all the google trust and integrations that most platforms are missing.

The team even built custom site integrations for us and everything looks great. Highly recommended to all!

Winkl
New Zealand
4 months using the app
August 12, 2023

The customer service was excellent. Shout out to Maddox, he was very helpful and have helped us with setting up and fixing any technical issues. The platform was very easy to set up and use.

Sodashi Skincare
Australia
2 months using the app
Reviews.io replied August 29, 2023

We're glad you agree that Maddox is a star on our support team! If you need support or have any questions on our platform - our amazing support team is available 24/7. Once again, thanks for your great review :)

July 31, 2023

So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!

Artifact Lighting
United Kingdom
3 months using the app
Reviews.io replied August 2, 2023

Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :)

Any further questions or assistance needed and our live chat is always available to you!

June 17, 2020

I wanted to use this app to add product reviews to my website as well as it shows up on google's search. Since using the app, I have needed to contact customer service a few times to help me set things up and the live chat is great. They always respond really fast and efficiently. Would highly recommend :D

Aspire Products
United Kingdom
4 months using the app
January 20, 2022

Amazing Tool! We have been worried before to implement reviews.io in our German shop as there is another well know player in the market which you need to have to generate trust with your customers. After using the app for a few months, we are surprised how many more reviews we are able to collect and how much more (useful) feature reviews.io offers. On top you get a top-notch & caring customer service. Five stars!

Crumpler DE
Germany
4 months using the app
August 2, 2022

By far the best platform to centralise and receive reviews! The support is amazing and reply quicker than I can. I highly recommend.

Performance Block
Australia
4 months using the app