Reviews (737)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customer support, ease of use, and seamless Shopify integration. They appreciate the responsive support team, intuitive design, and customization options for review widgets. The app facilitates convenient review management directly from the Shopify dashboard and supports Google seller ratings, enhancing online visibility and credibility. Merchants find the onboarding process smooth with comprehensive review management tools.

April 28, 2020

The support was fantastic, Cameron has been a big help. The app fits easily into my shopify store thanks

Hanako Therapies
Australia
7 months using the app
January 5, 2023

Wow... customer service has been beyond incredible. Kai and Adam have been so helpful in my seemingly mundane, but driving me crazy, questions during the set up process of the app. After going through several reviews apps that didn't seem to hit the mark, I think I've finally found one that will go the distance! Excited to work together to get the best from our customers.

Hemp Gallery Australia Pty Ltd
Australia
7 months using the app
February 24, 2022

The team was very helpful and quick in responding to any questions we had with the setup. Heads above the competition regarding features vs price!

Puptales
United Kingdom
6 months using the app
January 4, 2024

I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked.
Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.

warrioraddict.com
United Kingdom
6 months using the app
September 7, 2022

This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!

CauCawa - Ehrlicher Kakao
Austria
6 months using the app
November 15, 2023

Adam and his team provided prompt and efficient assistance with integrating the Dynamic Links feature into Klaviyo flow. Their expertise and quick response were instrumental in ensuring a smooth implementation process!

Standart
Slovakia
6 months using the app
Reviews.io replied November 22, 2023

Adam here - thank you for your amazing review 🌟 Our whole team is here to provide support wherever you need it. Glad to hear you're all set up, if you'd like to discuss anything else then our team is here for you!

August 2, 2023

There's one person here that really stood out Maddox, he was fast, attentive, and trouble shoot my problem here using this application.! 6 stars if I could.

Sabinas Coffee Stop
United States
6 months using the app
Reviews.io replied August 17, 2023

Maddox is a star, isn't he! Our team fully agrees that Maddox is a 6-star team member so we're very happy when he gets recognition from clients such as yourself.

If you have any further questions or just a chat, our team is always available 24 hours :)

October 5, 2022

Very helpful customer service - had a few different things that needed to be integrated and whoever was helping, from Mollie to Adam were very helpful.

Coraline Skincare
United Kingdom
6 months using the app
September 8, 2023

great app, smoothly switched a few months ago. Great to have productreviews now instead of company reviews only. Quick respons on questions from the team and easy to install! Happy customer from the Netherlands

Bedankjes.nl
Netherlands
6 months using the app
Reviews.io replied September 14, 2023

We're so happy to have you here at REVIEWS.io! Welcome :) 🇳🇱 Collecting both company and product reviews is essential and we'd never restrict you from collecting only one type!

If you have any other questions or want to discuss features, we're always here for you 24/7!

July 8, 2020

Reviews.io has been a wonderful partner to help us build our user-generated content. They have plenty of widgets that fit any design (and can be customized), support is fantastic and fast, and it has a great back-end user interface.

Promescent
United States
6 months using the app