Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

March 7, 2023

Good platform to collect reviews. More modern, cheaper and more flexible than other "big" competitors.

In addition, a super nice and helpful support team.

Nothing to complain about here.

sawadeep
Germany
5 months using the app
June 26, 2020

Fantastic app and company. We have been with Reviews.io for several months now and have really seen a positive difference in terms of order numbers.

Revivo
United Kingdom
5 months using the app
August 26, 2021

Great review app, it is worth every cent! The support is really great as well, Nicola from the support team was able to help me out very fast and competent! We would recommend reviews.io

GORNATION
Germany
5 months using the app
Reviews.io replied August 31, 2021

Thanks for recommending us. Your support means so much!

October 4, 2023

Adam on live chat support is a life saver! managed to help me out big time installing code into my store as I have no experience. Not very clued up computer wise but the overall set up and customisation of widgets, email templates etc is quick, efficient and very manageable. A lot of options of customisable widgets and look forward to being able to track my reviews effortless. thank you would definitely recommend.

Drip Direct
United Kingdom
5 months using the app
Reviews.io replied November 22, 2023

We're super happy to hear that Adam was able to help you out! Our support team is always looking to find the best solution for our amazing clients. Let the team know if you need anything else! 🌟

Edited August 2, 2023

Honestly one of the best apps i have used, all the support is quick and helpful. We have been dealing with Kai who has gone above and beyond. Hes implemented all the widgets we needed.

Really amazing..thanks Kai! I have also been dealing with Daniel who is equally as helpful! amazing customer service!

Just Horse Riders
United Kingdom
5 months using the app
Edited June 13, 2023

Just had amazing customer service from Jake. I had an issue I needed help with. Messaged way before 7.00 a.m. by 7.10 a.m. he had gone into my shop and fixed the issue. Professional and so helpful. Thank you Jake - 5 star legend - Abbie Bell Click Style

Click Style
United Kingdom
5 months using the app
October 25, 2022

My Guy Kai! My problems were sorted in a matter of minutes and my store is looking great with the help of Kai and the team.

Chee Aesthetics
United States
5 months using the app
June 9, 2023

Easy to integrate, lot of improvements in just a few months and the support is super-responsive and helpful.

Janus
Norway
5 months using the app
December 21, 2022

Wahnsinnig guter Support! Hatte Probleme bei der Installation.
Support forderte Gastzugriff an und übernahm die Installation im Shopify Theme.
Vielen Dank für die großartige und sehr schnelle Hilfe.

Bavariashop - mei LebensGfui
Germany
5 months using the app
August 9, 2022

I'm new to these apps so I can't comment on the overall experience just yet, but I did want to come here initially to show my thanks to the Support & Dev teams. Incredible levels of support and every issue I've needed help with has been taken on and fixed/implemented in a friendly and quick manner. Thanks for all your help so far!

Wild And Stone
United Kingdom
5 months using the app