Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

June 14, 2023

Easy to use app, when something needed the support replies within minutes. Very appreciated. I can only recommend.

Oficiální e-shop Bosch elektrické nářadí
Czechia
3 months using the app
January 20, 2023

Reviews.io was introduced to us through a colleague as a fresh, new means of collecting reviews, UGC, and enhancing our customer experience through our website. I'm so glad we made the switch from our old reviews platform to Reviews.io because they sure deliver! Not only were we collecting reviews in no time- thanks to their easy to use dashboard and guidance, but they also quickly helped us get our widgets set up, as promised. So far so good with Reviews.io!! I look forward to exploring all we can do with this app.
To Kehan, Joe, Leila, and Team- Thank you for being so responsive, kind, and great to work with!

Buell Wetsuits & Surf
United States
3 months using the app
June 15, 2023

I've been using this app for 2 months now on the free plan. It was okay to install everything following the instructions on the dashboard. The Customer Service is superb! I've spoken to them twice, and my issue was solved straight away! Highly recommend!

CACAO LONDON
United Kingdom
3 months using the app
June 22, 2023

This app is the best Review app I have seen so far. It allows customers to review your products very detailed. I especially like the attributes you can create. With the sliding rating you can create a lot of social proof and also see what you have to improve and what is already great. In addition, the App has a great customer support. Adam has helped me a lot regarding my special wishes. Thanks to him I can display my reviews perfectly! Another great feature is the UGC Content. You can easily create good social proofs, which also might help you regarding your instagram account.

Its the best review app I have seen in the Shopify Appstore!

Idoles
Germany
3 months using the app
July 8, 2020

It's good a product. But more important for us at Brayola is support. The Reviews.io has great support team!

Brayola
United States
3 months using the app
September 11, 2023

Very good and clear app. Setup worked well, and the support is really great. I can only recommend

Pfoten Store
Germany
3 months using the app
Reviews.io replied September 14, 2023

Thank you so much for your recommendation, it means a lot to us! We're happy you had a positive experience with our support team, we're always here to help you in anything you need :) if you have any further questions or want to discuss new features on your account just let us know! 🎉

May 25, 2022

We have been using Review.IO for the last couple of months and have been very impressed with the support and help. Would highly recommend

UK-englishpewter
United Kingdom
3 months using the app
October 19, 2023

App is easy to use, pretty nice designed, intuitive for customers. Also, their CS is great and responsive. Props for Adam for helping me resolve some issues quickly.

jugoslovenski
Serbia
3 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review, we're glad Adam was able to help you with those issues 💪 If you need anything else; Adam and the team are available to you!

Edited October 8, 2021

The setup was quick and easy. Also the support offers fast and competent help with questions and problems. Thanks to Carlus at this point! I can recommend the app to other stores.

happybrush Schweiz
Germany
3 months using the app
January 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

HaloidRadios.com
United States
3 months using the app