Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

June 17, 2020

I wanted to use this app to add product reviews to my website as well as it shows up on google's search. Since using the app, I have needed to contact customer service a few times to help me set things up and the live chat is great. They always respond really fast and efficiently. Would highly recommend :D

Aspire Products
United Kingdom
4 months using the app
June 21, 2023

Support always there and my problems get solved straight away! I feel happy knowing there service is a few clicks away

SuperBotanic
United Kingdom
4 months using the app
August 2, 2022

By far the best platform to centralise and receive reviews! The support is amazing and reply quicker than I can. I highly recommend.

Performance Block
Australia
4 months using the app
Edited July 4, 2023

My customers love it. It increased my conversion rate. Also the image option is very nice. Their customers support is quick and very helpfull. Can recommend it to everyone!

NiederlandeShop.de
Germany
4 months using the app
Reviews.io replied July 10, 2023

We absolutely love that your customers love it :) Happy to hear that you found our support quick and helpful, we're always striving to be the best we can be for our clients. If you need support again, you know where to find the team! Always here for you :)

January 4, 2023

Super helpful trouble shooting with Mollie. Great support & help with even the most seemingly straight forward of questions - thanks!

Both Barrels Supply Co
United Kingdom
4 months using the app
October 25, 2021

Super Kundensupport und sehr intuitive und einfache Oberfläche, in die man sich schnell einarbeiten kann. Dazu super Integrationen wie z.B. mit Klaviyo!

munchy
Germany
4 months using the app
September 21, 2023

I somehow messed up the codes and it was displaying on my website. I reached out the support team, Daniel, and he was SUPER helpful in getting it fixed. He not only fixed what I had messed up, he downloaded the widget to get the reviews to display on my website. Great experience.

Carter & Co Candle Stuido
United States
4 months using the app
Reviews.io replied November 3, 2023

We're so glad to hear you had an amazing experience with our support team member Daniel, he's a super-star! Any other issues or if you want to discuss any features, our team is always here for you! 💪

March 17, 2022

I just started with reviews.io as it looks great and has different features to collect reviews. Mollie from Reviews.io was such a great help integrating it with Shopify and helping me with diverse questions.

Studio Felicidade
Netherlands
4 months using the app
February 17, 2022

Thanks for the help. The support really went to a lot of trouble and was able to implement my ideas exactly. Thank you!

apfelshop24.de
Germany
4 months using the app
March 13, 2023

Jake was super helpful! I was going back and forth with the integration process and within 10 mins he worked his magic and it was done.

Thank you Jake!

Boldthreads
Australia
4 months using the app