Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

July 12, 2023

Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io

sleep.ink
Germany
2 months using the app
Reviews.io replied July 18, 2023

Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!

January 10, 2023

Great app and customer service. Really like the widget library and how it interacts with our website

Counter Culture
United Kingdom
2 months using the app
June 23, 2022

Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.

Crafted Beds Ltd
United Kingdom
2 months using the app
Edited October 12, 2021

We moved across to Review.io and have been super impressed with the whole team. The reviews software is really great and excited to see the development of a number of new products they are bringing out.

Love Cocoa
United Kingdom
2 months using the app
July 6, 2020

The platform is very easy to use with a nice interface. The team is very helpful. They also are a Googler Review partner and submit our reviews to Google. We noticed a huge improvement in sales by adding reviews to our website and product pages. Conversion went up by .5% and is viewed by all of our customers. I highly recommend reviews.io or similar.

ISS Automotive Solutions
United States
2 months using the app
October 18, 2021

Reviews.io are superb. Incredibly helpful team who respond to any query instantly, developers who are also very talented. Cannot recommend highly enough.

Surprise Shirts Ltd.
United Kingdom
About 2 months using the app
August 1, 2023

Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.

Edmunds Cocktails UK
United Kingdom
About 2 months using the app
Reviews.io replied August 16, 2023

Thank you so much for your amazing review! We're glad you had a great experience with our support team. Any further questions and we're here to help!

August 11, 2021

I am honestly amazed by the level of service you receive. The Australian team is always is happy to help and provide the best solutions. Cameron especially is an absolute pleasure to work with. I would never use anyone else than Reviews.IO! Thank you

PetLab
Australia
About 2 months using the app
June 15, 2023

Great onboarding experience and when I started off slow Vilash was really helpful in improving my profile, email template and more which instantly increased my conversion rate.

TED24 Sports
United Kingdom
About 2 months using the app
July 16, 2023

We absolutely love how the platform works and how easy and seamless the integration has been across our 3 platforms. The team at reviews.io have been exceptional, helping us through every stage and providing amazing support.

This has been one of the best decisions implementing this reviews solution and highly recommend this to anyone.

Ryderwear
Australia
About 2 months using the app
Reviews.io replied July 18, 2023

Thank you for your amazing review, we're super happy to hear that you're impressed by our product and team :) we strive to be as helpful as possible and to achieve the best results together.

We're happy you made the decision to join us, here's to the future! Let us know on our support chat if you need any further assistance!